Frequently Asked Questions
I have private health insurance, why is there a charge on my bill?
I applied for financial aid, do I have to pay my bill?
I am unable to pay my bill in full by the due date, what can I do?
When will I receive a bill?
When are bills due?
What are my payment options?
Q: I have private health insurance, why is there a charge on my bill?
A: All full-time domestic students must be covered by health insurance and are automatically enrolled and billed for health insurance. If you have insurance coverage though a private policy, you may waive the insurance charge on your bill by submitting an insurance waiver. Insurance waivers may be submitted on-line www.wcsu.edu/insurance. If you submit an insurance waiver, you may deduct the health insurance charge from your balance due.
Q: I applied for financial aid, do I have to pay my bill?
A: You will be required to pay any balance not covered by financial aid by the due date.
Financial aid is listed under the anticipated credit section of your bill and is deducted from your account balance. If there is no financial aid information on your bill, please contact the Office of Student Financial Services as 203.837.8580.
Q: I am unable to pay my bill in full by the due date, what can I do?
A: The Western Connecticut State University realizes that managing the cost of education is a challenge for many families. To help you meet your educational expenses, WestConn has partnered with Nelnet Business Solutions to offer you a low cost payment option. The cost to enroll in the Nelnet payment plan is $25 per semester and there are no interest or finance charges. It is easy to enroll in the Nelnet e-Cashier payment plan on-line. Once you set up your plan, payments are made automatically.
To enroll in the plan:
- Log on to WestConnduit at WestConnduit.wcsu.edu
- Select the Banner (my info) icon
- Enter your WestConn username and password (Windows username and password) and click Login
- Select "CONNect Cash and Ezpay"
- To view your current statement (which reflects financial aid info) select "View Accounts" from the left hand menu options and then select "Current Statement" from the Select Action drop down box
- To enroll in payment plan select "Current Account Activity" from the select Action drop down box
- Click onto the e-Cashier link located at the bottom of the page
Payment plan options:
Payments are processed on the 5th of each month and will continue until the balance is paid in full. If a credit/debit card is used, a convenience fee in addition to the enrollment fee will be assessed.
Payment Methods:
Automatic bank payment using your checking or savings account
Credit/debit card
Or students may defer half of their bill by applying for WestConn’s Payment Plan made available by the Financial Aid Office, Midtown Campus, Old Main 105. If eligible, you may elect to participate in the payment plan by paying half of the balance due plus a $35 payment plan enrollment fee by the due date. The remaining balance is due in two equal payments. For the fall semester, the first payment is due September 15th and the final payment is due October 15th. For the spring semester, the first payment is due February 1st and the final payment is due March 1st.
Q: When will I receive a bill?
A: For the fall semester, bills are posted online in mid June. For the spring semester, bills will be posted online in mid November.
A: For the fall semester, bills are due July 15th. For the spring semester, bills are due December 15th.
Q: What are my payment options?
Payment Options:
- On-line:
With EZpay you can securely pay your bill on-line using your debit or credit card (MasterCard, Discover or American Express) or by electronic check using your checking or savings account.
Login to EZpay at westconnduit.wcsu.edu - Mail:
You can mail in a check or money order to the Cashier’s Office at 181 White Street, Danbury, CT 06810. Make checks payable to Western Connecticut State University and include your student ID number on the payment. Checks returned for insufficient funds or stop payment will result in a $50 fee and you will be subject to late payment penalties. - In-person:
Payments can be made at the Cashier’s Office, located in the Old Main building, room 106. The Cashier’s Office is open Monday through Friday from 8:00 a.m. to 4:30 p.m.
All credit card payments must be made online; WCSU can no longer accept credit card payments at the Cashier’s Office, via fax or phone.
