Cashier's Office

Refund Policy

General refund policy information

Amounts received in excess of your charges will be refunded, unless restrictions require that excess amounts be returned to the payment source.

  • Refunds cannot be issued until funds are received and credited to your account.
  • Overpayments that result from a check, e-check or cash will be refunded to the student and sent to the student’s mailing address, unless other arrangements are made with the Cashier’s Office. If a student signed up for direct deposit,  refunds will be made via direct deposit. To request a refund of an overpayment on your account, send an email to cashiers@wcsu.edu. A refund cannot be processed until the original check or e-check payment has cleared which typically takes up to ten business days.
  • Credit Card Adjustments (Credit Card Payments) When you pay by credit card and there is an adjustment made to the charges paid, we are required to credit the credit card account used to make the payment. Existing regulations prohibit the University from making a refund to you in cash or check when payment was made with your credit card. To request a refund of an overpayment on your account, please contact the Cashier’s Office at cashiers@wcsu.edu or (203) 837-8381.
  • Financial Aid Refunds: The University cannot disburse your financial aid onto your account until the funds are received by the university. Once received, the funds will be disbursed onto your account within three business days. Any excess financial aid will be refunded to you within ten business days of being disbursed onto your account. Students will receive an email notification to their WestConn email when their financial aid check has been issued and available for pick up. If you do not receive your financial aid refund within that time period, please contact the Cashier’s Office at cashiers@wcsu.edu or (203) 837-8381.

 

  • Checks Issued in Error:In the event that the Bursar’s Office issues you a refund check or via direct deposit in error, the University reserves the right to reclaim such funds.

refund policy for full-time students

Tuition and Fees

  • Upon withdrawal from the University up to the first day of classes as defined by the published university calendar, 100% of the amount charged will be refunded.
  • 90% will be refunded during the first week of classes
  • 60% will be refunded during the second week of classes
  • 40% will be refunded during the third and fourth weeks of classes
  • No refund after the fourth week
  • 100%, 90%, 60%, 40% refund assumes that applicable charges were paid in full, otherwise student may actually owe a balance to WCSU

$200.00 Confirmation Deposit (Binder Fee)

  • Non-refundable

$250.00 Housing Deposit

  • Non-refundable

Residence Life Fees
Students who withdraw from the University:

  • Upon withdrawal from the University up to the first day of classes, 100% of the balance paid less the housing deposit will be refunded
  • 90% will be refunded during the first week of classes
  • 60% will be refunded during the second week of classes
  • 40% will be refunded during the third and fourth weeks of classes
  • No refund after the fourth week of classes will be issued
  • Above refunds assume that applicable charges were paid in full, otherwise student may actually owe a balance to WCSU

Students, who remain enrolled, but withdraw from university housing:

  • Up to and including May 31st, 100% of the housing charges, less the housing deposit, will be refunded to the student’s account
  • No refunds will be made for students who withdraw from housing but remain enrolled on or after June 1st (academic year) or December 1 ( spring term – for those students who plan to enter housing for the first time in the spring), unless otherwise approved through the Housing Withdrawal Policy
  • Above refunds assume that applicable charges were paid in full, otherwise student may actually owe a balance to WCSU

Withdrawal and Cancellation Information

Students who no longer want to live in University housing are required to fill out a Housing Contract Cancellation Request form. To download the form please visit the Housing Office’s website at: http://www.wcsu.edu/housing/forms.asp.

Meal Plan

  • Refundable, on a daily prorated basis, upon withdrawal from university housing or the University. Full weeks will be used to be prorated.

refund policy for part-time students

Fall and Spring Semester – Courses greater than eight weeks in length:

  • 100% refund of course fees during the first week of classes
  • 60% refund of course fees during the second week of classes
  • 40% refund during the third and fourth week of classes
  • No refund after the fourth week of classes

Winter and Summer Sessions – Courses greater than eight weeks in length:

  • 100% refund during the first week of classes
  • 60% refund during the second week of classes
  • 40% refund during the third and fourth week of classes
  • No refund after the fourth week of classes

Fall, Spring, Summer, and Winter Sessions – Courses three weeks to eight weeks in length

  • 100% refund of course fees prior to the second class meeting
  • 60% refund prior to the third class meeting
  • 40% refund prior to the fourth class meeting
  • No refund after the beginning of the fourth class meeting

Fall, Spring, Summer, and Winter Sessions – Courses less than three weeks in length

  • 100% refund of course fees prior to the second class meeting
  • 60% refund prior to the third class meeting
  • No refund after the beginning of the third class meeting

Registration Fee is a non-refundable fee except in cases where the university cancels a course.


Refund Policy- WESTCONNect Card- CONNect Cash account

A cardholder may close an account at any time. In order to close an account, a form must be completed and submitted to the WESTCONNect Card Office. There is a $15 administrative fee to close a CONNect Cash account. Refunds will be processed, less any balance owed to the university.

The university reserves the right to keep any balance under $5 on closed or abandoned accounts.

Upon official withdrawal from the university and/or graduation from the university, a refund will be processed automatically.