Frequently Asked Questions
Who is eligible to be seen at Health Service?
- All full time students are eligible for treatment at the Health Service Office.
Do I have to be enrolled in the insurance plan that the University offers to be seen at Health Service?
- No. Full time students may be seen at the Health Service, regardless of
the insurance plan they carry.
What type of services will I be charged for?
- A nominal fee will be charged for some services provided by Health
Service. These charges may be paid at the Cashier's Office at the
time of service or will be added to your tuition bill as a General
Health Service fee. Fees for services outside of the Health Service such as those for prescription medications, x-rays, referrals to specialists, emergency room care,
ambulance and hospitalization, are the responsibility of the student.
How do I pay for these charges?
- It is mandatory that all full time students be covered by either their own
health insurance or by the plan provided through the University. These charges are then covered by your insurance plan according to their payment schedule. The student is responsible for filing any claims forms.
Do I need an appointment to see the physician, nurse
practitioner
or nurse?
- Yes,
please schedule an appointment for all
non-emergent or non -urgent
conditions. Emergencies and urgent conditions receive priority. We will
do our best to see scheduled appointments on time.
If I need a prescription medicine, how do I get it?
- You may fill prescriptions at any of the area pharmacies. If you have a prescription plan from your private health insurance, you will need to present your prescription card when picking up your medication. You should be prepared to pay any co-pays according to your insurance plan. If you have the plan through the University, you will need to present your Aetna Student Health Insurance ID card to the pharmacy. You will be charged a $5 co-pay for generic drugs and a $10 co-pay for brand name drugs with this plan. Health Service can provide some prescription medications for a minimal cost. This will be charged to your tuition bill.
More information on the Aetna Student Health Plan may be obtained at Health Service or at the following link, Aetna Student Health
If I am ill when Health Service is closed, where should I go?
- Please refer to the After Hours Care page for more information.
Does the Aetna Student Health Plan cover dental work?
- It will cover expenses for the
removal of impacted wisdom teeth up to $3000.
It does not cover routine dental care. There is an optional dental discount program available. See the Aetna Student Health web site for more information.
If I get injured, am I covered under the Student Accident Plan?
- Yes. All full time students are covered under the Student Accident Plan. If
you carry your own sickness plan, this insurance will pay accident costs that are not covered by your policy.
Can part time students participate in the Aetna Student Health Plan?
- Yes, part time students may purchase
insurance for themselves and their dependents, but they must be
matriculated and enrolled in a degree program. Information may be obtained from the Cashier's
Office or
at Aetna Student Health.





