Lotus Notes Email Support
All students, faculty and staff are encouraged to get a WestConn Email account for official WestConn business. Once your account has been created, you will have access to your email from any computer on or off–campus that has access to the Internet.
Students may obtain a WestConn Email account at any one of the staffed computer centers.
Faculty and staff should contact the IT Help Desk at (203)
837-8467. [further overview]
Frequently Asked Questions
- How should I prepare for migrating from Lotus Notes to Outlook? How should I prepare for migrating from Lotus Notes to Outlook?
In order to ensure a smooth transition between platforms, all users are encouraged to delete any unnecessary mail and empty their trash prior to migrating to Outlook.
- I am currently using Lotus Notes. When will I be migrated to Outlook? I am currently using Lotus Notes. When will I be migrated to Outlook?
You and your department will be contacted by University Computing when it is time to migrate to Outlook.
- What do I do if WestConn Email askes me about a certificate? What do I do if WestConn Email askes me about a certificate?
Depending on what version of the Lotus Notes client you are running, there are steps available to help re-new your certificate. To find out what version of Lotus Notes you have, make sure that the program is open, and select the Help menu. When the Help menu is open, select "About Notes". You get a pop up window that will enable you to determine what version you are currently running.
Renew Instructions for Lotus Notes 5.0 Users
Renew Instructions for Lotus Notes 6.5 Users
- How do I get myself/him/her on a distribution list? How do I get myself/him/her on a distribution list?
In order to add yourself to a distribution list, or to have someone else added to a distribution list, please send an email to
request_university_computing@wcsu.edu, and provide for us your name, the name of the distribution list, as well as any other names that you wish added to the list.
- Why can't I click on a URL link in WestConn Email? Why can't I click on a URL link in WestConn Email?
You do not have a default web browser set up within WestConn Email. Follow the steps below:
1. Open Lotus Notes Client
2. Go to File ----> Preferences ----> Location Preferences
3. Select the Internet Browser Tab
4. Click on the drop down arrow that appears
5. Select Internet Explorer ( do not select Notes with Internet Explorer )
6. Click OK
7. Save & Close the Location Preference window
- How do I login to WestConn Email? How do I login to WestConn Email?
All users can access their mail from the following URL,
https://notes.wcsu.edu/securelogin.
OR
To access your WCSU e-mail from within WestConnduit, click on the e-mail button in the upper right corner of the screen. This button is visible regardless of which WestConnduit page is active.
- How do I get a WestConn Email account? How do I get a WestConn Email account?
Students can request a WestConn email account by visiting either the Midtown Computer Center (Ruth Haas Library - Main Level), the Student Technology Training Center (Student Center, room 225), or the Westside Computer Center (Westside Classroom Building, room 117)
All students requesting an account (or a password reset) must have a valid WestConnect Card.
