Parking / Shuttle Frequently Asked Questions

Shuttle Questions

Where does the shuttle make stops?

What is the shuttle schedule?

What days does the shuttle run?

About how long is the shuttle ride?

Parking Questions

Where do I park when I am registering for my parking decal?

Where do I get my parking decal?

I am a first-year resident student, where can I park?

I am a commuter student, where can I park?

I am a resident student, where can I park?

I am a visitor, where am I able to park?

I am a faculty member, where can I park?

Where can I park if I am a handicapped person?

Are there handicap permits available?

I am a faculty member, where do I get my hang-tag?

I received a parking ticket, now what?

I believe my vehicle was towed, now what?

I have a new vehicle, how do I obtain a new decal?

I have an emergency, and must use a vehicle other than my registered vehicle for the day, what do I do?

I need to utilize a vehicle other than my registered vehicle for a temporary length of time, what do I do?

I have more than one vehicle and would like 2 parking decals, what do I do?

Why is parking in the Fifth Avenue garage restricted to students only?

Why do I need my WestConnect Card to enter the parking garage?

What do I do if I cannot find my WestConnect Card and I want to park in the garage?


Shuttle Answers

Where does the shuttle make stops?

The Shuttle Bus will stop at the following locations sequentially. It is recommended that you arrive at the stop, regardless of location, five minutes before the time indicated for departure. It takes five to 10 minutes for the shuttle to complete its route, depending on the number of riders using the service. Please consult the maps; shuttle stops are indicated on the maps.

Midtown

  1. Fifth Avenue
  2. Berkshire Hall
  3. Student Center
  4. Patriot Garage

Westside

  1. Westside Classroom Building *please note that the bus will stop on University Blvd. near the classroom building during construction of the Westside Campus Center.
  2. O'Neill Center
  3. Pinney Hall
  4. Grasso Hall
  5. Centennial Hall
  6. Patriot Garage

What is the shuttle schedule?

Monday-Friday Daytime Schedule

Shuttle buses depart simultaneously from the Westside and Midtown campuses every 15 minutes, beginning at 7:00 a.m. and ending at 11:15a.m and from 1:00 p.m. to 4:30 p.m.

Midtown to Westside Westside to Midtown
12:00  noon 11:30 a.m.
12:15 p.m. 11:45 a.m.
12:30 p.m.          
12:45 p.m.
Shuttle buses depart simultaneously from the Westside and Midtown campuses every 15 minutes, from 1:00 p.m. to 4:30p.m.
5:00 p.m.      4:30 p.m.
5:15 p.m. 4:45 p.m.
5:30 p.m.  5:00 p.m. 
5:30 p.m.
5:45 p.m.

After 6:00 p.m., buses will continue to run on the following schedule.

Monday-Friday Evening Schedule 

Midtown to Westside Westside to Midtown
6:00 p.m. 6:30 p.m.
6:15 p.m. 6:45 p.m.
7:00 p.m. 7:30 p.m.
7:15 p.m. 7:45 p.m.
8:00 p.m. 8:30 p.m.
8:15 p.m. 8:45 p.m.
9:00 p.m.
9:15 p.m. 9:30 p.m.
9:45 p.m.
10:00 p.m. 10:30 p.m.
Please note there is no 10:15 p.m. shuttle.
The 11:00 p.m. bus will leave MT at 11:15 to accommodate students working at MT until 11:00 p.m.
11:15 p.m. 11:30 p.m.
12:00 a.m.

Weekend Schedule

Saturday Sunday
Shuttle runs from 7:30 a.m. to 7:00 p.m. Shuttle runs from 8:30 a.m. to 12:00 a.m.
Shuttle leaves from Westside on the half-hour
and from Midtown on the hour.
Shuttle leaves from Westside on the half-hour
and from Midtown on the hour.

What days does the shuttle run?

To view days that the shuttle is in operation, please visit the Shuttle Calendar


About how long is the shuttle ride?

It takes approximately 5-10 minutes for the shuttle to complete its route to pick-up or drop-off at each campus. There is an additional travel time of approximately 20-25 minutes between campuses, depending upon traffic and road conditions. It is recommended that you arrive at the shuttle stop, regardless of location, five minutes before the time indicated for departure.

 

Parking Answers

Where do I park when i am registering for my parking decal?

During week one of the semester, we will allow anyone who needs to register a vehicle to park in the Old Main lot until it is full. Parking in the Old Main visitor lot, for purposes of obtaining a parking decal, will be permitted for 15 minutes. The Old Main visitor lot is attended, and parking times are strictly enforced. Once the parking decal is obtained, your vehicle must be moved out of the visitor lot to the appropriate lot based on permit type.

Please note that the WestConnect Card Office will be open during the summer and during Welcome Weekend to provide services before the first day of classes.


Where do I get my parking decal?

To register for student parking and receive a decal, please bring the completed vehicle registration form, a copy of your State Vehicle Registration Certificate and your WestConnect Card to the WestConnect Card Office on the lower level of the Old Main Administration Building on the Midtown campus. If you do not yet have your WestConnect Card, you may obtain it at the same location. For more information, please call the WestConnect Card Office at (203) 837-9311.


I am a first-year resident student; where can I park?

First-year students are eligible for parking privileges; however, the vehicle must be parked in the appropriate designated lot based on campus of residence during the parking restriction hours from 7 a.m. to 5 p.m. Monday through Thursday.

  • Westside residents may park in the lots near the Westside Residence Halls and at the Centennial Hall garage. Westside resident decals are brown.
  • Fairfield Hall resident students are required to park in the Fifth Avenue Garage on the Midtown Campus.
  • Newbury and Litchfield Hall resident students are required to park in the White Street Garage on the Midtown Campus.

I am a commuter student; where can I park?

Commuter student parking is available in designated areas on both the Midtown and Westside campuses. At the Midtown campus, commuters may park in the parking garage on Fifth Avenue. Please note that commuter students are not allowed to park on any surface areas on the Midtown campus. On the Westside campus, commuters may park in the surface area near the Westside Classroom Building, the surface area in front of the O'Neill Center, on Access Road, and along University Boulevard.

Commuter decals are yellow and allow you to park in any of the areas posted with a yellow sign. Please consult the campus parking maps.


I am a resident student; where can I park?

There is a parking restriction for resident students in effect from 7 a.m. to 5 p.m. Monday through Thursday. Resident students must park their cars in their designated lots (see below) and are prohibited from driving/parking their cars between campuses. Resident students must use the university shuttle during restricted hours:

  • Westside residents may park in the lots near the Westside Residence Halls and at the Centennial Hall garage. Westside resident decals are brown.
  • Fairfield Hall resident students are required to park in the Fifth Avenue Garage on the Midtown Campus.
  • Newbury and Litchfield Hall resident students are required to park in the White Street Garage on the Midtown Campus.

Please note the lots are marked with color-coded signs to match the issued decals. Please consult the parking maps for color-specific lot locations.


I am a visitor; where CAN I park?

Midtown campus visitors must obtain a temporary parking permit from the WestConnect Card Office. You may park in the visitor lot next to University Hall or Old Main Administration Building on the Midtown campus.

Visitors to the Westside campus must obtain a temporary permit from the Westside C.O.P.S Office in Room 238 of the Westside Classroom Building. On the Westside campus, student visitors will be authorized to park in student lots, and faculty and staff visitors will be authorized to park in faculty and staff lots.


I am a faculty/staff member; where can I park?

Faculty and staff may park in the reserved surface lots on both the Midtown and Westside campuses. On the Midtown campus, faculty and staff may park in the lots near White Hall, accessible from White Street and Fifth Avenue, and the lot next to Berkshire, accessible from Osborne Street. Midtown parking also is available in the parking garage on White Street. On the Westside campus, faculty and staff may park in the lot near the Westside Classroom Building, on Access Road, and along University Boulevard.

Adjunct faculty members also may park in any of the parking lots designated for faculty and staff. Adjunct permits are valid for one semester and change color each semester. Expiration dates are visible at the bottom of each permit.

Please note the lots are marked with color-coded signs to match the issued decals. Please consult the campus parking maps for color-specific lot locations.


Where can I park if I am a handicapped person?

To park in a handicapped spot, you must display a permanent or temporary handicapped parking permit issued by the state Department of Motor Vehicles. Handicapped parking spaces are available in the surface lots and all parking garages on both campuses. Please consult the parking maps and look for the handicapped symbol, which denotes specific handicapped parking locations.


Are there handicap PERMITS available?

The university does not issue handicapped parking permits. However, the state Department of Motor Vehicles may assist you with both permanent and temporary handicapped permits. Please visit the State of Connecticut Department of Motor Vehicles Web site at http://www.ct.gov/dmv/ for more information.


I am a faculty member; where do I get my hang-tag?

To register for parking and receive a parking hang-tag, please contact the WestConnect Card Office at (203) 837-9311 or visit the office on the lower level of the Old Main Administration Building on the Midtown campus.


I received a parking ticket; now what?

Parking tickets are issued by the University Police Department in accordance with state motor vehicle regulations. Parking fines are payable at the Cashier’s Office (203) 837-8381. Parking tickets may be appealed. An appeal form (available at the University Police Department on Roberts Avenue) may be submitted to the University Police Department. The Parking Appeals Comittee meets once a month to review all submitted appeal forms. All fines collected from parking tickets are pooled for scholarship purposes.


I believe my vehicle was towed; now what?

If you believe your vehicle was towed, please call the University Police Department at (203) 837-9300. The officers will have a list of those vehicles that were towed and will provide contact information for the tow company.


I have a new vehicle; how do I obtain a new decal?

Any time a vehicle is changed, you must register the new vehicle using the same process you completed for the initial registration and decal issuance. Please bring your completed vehicle registration form, a copy of the State Vehicle Registration Certificate and your WestConnect I.D. card to the WestConnect Card Office on the lower level of the Old Main Administration Building on the Midtown campus. Once the new vehicle is registered, the old decal and vehicle registration are no longer valid in the university’s parking records.


I have an emergency, and must use a vehicle other than my registered vehicle for the day; what do I do?

If exigent circumstances cause you to drive a vehicle other than the one with the university decal adhered to it, please contact the Police Department at (203) 837-9300 to register your vehicle for the day.


I NEED TO DRIVE A VEHICLE OTHER THAN MY REGISTERED VEHICLE FOR A TEMPORARY LENGTH OF TIME; WHAT DO I DO?

If you are using a temporary vehicle for more than one day (for example, you have a rental car while your decaled vehicle is getting repaired), please stop by the WestConnect Card Office on the lower level of the Old Main Administration Building to register the temporary vehicle and receive a temporary parking permit.


I HAVE MORE THAN ONE VEHICLE AND WOULD LIKE TWO PARKING DECALS; WHAT DO I DO?

In order to effectively monitor vehicle registration and manage parking at WestConn, the university will only recognize one vehicle as your primary vehicle registered on campus. The parking policy requires one decal per student, and one registered vehicle per student.


Why is parking in the Fifth Avenue garage restricted to students only?

The Fifth Avenue parking garage project was paid for with student funding. Therefore, the garage has been designated for the exclusive use of students.


Why do I need my WestConnect Card to enter the parking garage?

As part of the parking management plan, electronic card-access gates are being installed at each of the Midtown parking garages before and/or during the fall 2006 semester. These gates require you to present your WestConnect Card to the card reader at the gate for the gate to be opened. You must present your card upon entering and leaving the garage. If you do not present your card to exit the garage, you will be denied access the next time you attempt to enter the garage. This system will assist the university with keeping an accurate count of the vehicles in the garage to provide information should the garage be full at any time and provide management of access to the facilities during the hours of parking restrictions.


What do I do if I cannot find my WestConnect Card and I want to park in the garage?

Each entrance and exit will have an intercom installed so you can contact the University Police Department in extenuating circumstances. The police may assist you with access to the garage and will direct you to the WestConnect Card Office for a replacement card. There is a $15 charge for each replacement card.


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