Goals for 2006/07

  • Manage within University Computing budgets, always looking for ways to decrease costs and seek out efficiencies:
    • purchase servers, computers, projectors, toner, cables, etc. in bulk;
    • continue voice and data audits for accuracy of connections;
    • analyze hardware and software renewals, and maintenance contracts for efficiencies.
  • Strive to deliver better customer service to students, faculty, and staff:
    • deliver more web-based self-service facilities (e.g. password reset);
    • annual evaluation of procedures;
    • strengthen the help desk with staff, software, and knowledgebase;
    • deliver training workshops, as appropriate, to students, faculty, and staff
  • Continue to work with the Information Technology Committee (ITC) to “Deliver a World of Technology”:
    • achieve 100% technology-equipped classrooms by fall 2007;
    • maintain and implement the replacement plan;
    • upgrade desktop computers, printers, scanners, etc. for faculty and staff ;
    • act as the University’s eyes and ears to foster communication, input, and feedback;
    • recommend new technologies and encourage the use of instructional technology.
  • Provide an Information Technology environment that will build and retain a strong University Computing team:
    • keep staff motivated and challenged;
    • work with Human Resources to provide an upward mobility path for staff;
    • continue to improve communication and customer service within the department;
    • set realistic individual goals and assist staff in achieving their goals.
  • Serve as a catalyst in working with the university community to innovatively leverage technology to advance and support the mission and goals of the university:
    • work with the President and Vice-Presidents to understand their goals;
    • work with the ITC and other faculty to understand their goals;
    • work with the SGA and other student groups to understand their goals.


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