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Introduction

Academic Year 2008/2009 proved to be another challenging, successful, and exciting year for University Computing.  This year has been especially challenging due to the volatile economy, the four frozen vacancies in University Computing and the retirement of two of our full time staff members.  Our mission remains to provide an information technology environment that delivers a seamless learning atmosphere for students, faculty, and staff.  University Computing has a vision to maintain leadership in technology by teamwork and mutual respect, honesty and integrity, and dedication and commitment with University constituents.  We support the WestConn Community through people, technology leadership, service excellence, and a shared vision.  We use technology to deliver information, enhance the student experience, support faculty teaching endeavors, foster collaboration, empower students, faculty, and staff, and advance the reputation of our University. 

As the University Strategic Plan continues to guide us into the future, University Computing will continue to work on how Information Technology (IT) will assist in achieving the goals and sub-goals set forth in the plan.  We approach IT in a strategic fashion; as such, it is spread throughout the University Strategic Plan.  As the priorities in the University Strategic Plan that have an IT component are defined, revisions to the IT Strategic Plan will occur, as appropriate. The format of University Computing’s annual report has changed this year.  Each of University Computing’s accomplishments identified in this report have been aligned with a goal in the University Strategic Plan.  Even though many of the accomplishments are related to more than one goal, each accomplishment is listed only once.

The University’s use of technology and the sophistication of available technology continue to increase but the responsibilities of University Computing remain the same.  The responsibilities are to provide quality service to the University community, maintain a strong and secure infrastructure, respond to the priority needs of the students, faculty, VPs and President, promote effective and efficient cost control, and collaborate with our sister institutions and system office.  Again, I wish to thank my University Computing colleagues (full time, UA, student technicians, lab managers and assistants) for their invaluable work.  They continue to demonstrate their expertise, dedication, creativity, and a willingness to accept new challenges and learn new technologies. Thank you also to the University community for their continued support, cooperation, and encouragement. Lastly, I would like to thank the Information Technology Committee (ITC) for their dedication and willingness to share ideas and expertise and foster communication at our University. 

Lorraine Capobianco
Chief Information Officer
Western Connecticut State University

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