{"id":10,"date":"2017-03-03T20:49:47","date_gmt":"2017-03-03T20:49:47","guid":{"rendered":"http:\/\/wcsu.wpengine.com\/cashiers\/ezpay\/"},"modified":"2026-03-02T21:26:56","modified_gmt":"2026-03-02T21:26:56","slug":"ezpay","status":"publish","type":"page","link":"https:\/\/www.wcsu.edu\/cashiers\/ezpay\/","title":{"rendered":"Billing Portal FAQs"},"content":{"rendered":"<div style=\"float: right;\">\n<p class=\"title\"><strong><a href=\"http:\/\/wcsu.edu\/cashiers\/wcsu_ezpay.pdf\">\u00a0<\/a><\/strong><\/p>\n<\/div>\n<p><strong>WCSU&#8217;s ONLINE BILLING AND PAYMENT SYSTEM IS\u00a0\u00a0<img decoding=\"async\" class=\"alignnone size-full wp-image-338\" src=\"http:\/\/wcsu.wpengine.com\/cashiers\/wp-content\/uploads\/sites\/20\/2017\/03\/TNpic.jpg\" alt=\"\" width=\"149\" height=\"60\" \/> <\/strong><\/p>\n<p style=\"padding-left: 30px;\">WCSU\u2019s online billing and payment system is aimed at providing better service to our students through the use of technology. In the billing portal, students are able to view, print and securely pay their WCSU bill online. This system offers enhanced services, easy online access and greater payment options.<\/p>\n<p><strong>With Touchnet you can:<\/strong><\/p>\n<ul>\n<li><span class=\"item\">View and print a copy of your bill.<\/span><\/li>\n<li><span class=\"item\">Securely pay your bill using Visa, MasterCard, Discover or American Express or create an<br \/>\ne-check using your checking or savings account. (U.S. accounts only). Please note that all credit card transactions are subject to a 2.95% convenience fee\/$3 minimum charge. There is no fee for paying online using an electronic check using your checking or savings account.<\/span><\/li>\n<li><span class=\"item\">Authorize others, such as a parent or an employer, to view and pay your bill.<\/span><\/li>\n<li><span class=\"item\">Store payment profiles.<\/span><\/li>\n<li>Schedule payments.<\/li>\n<li><span class=\"item\">Receive e-mail notifications when new bills have been sent to your WCSU email account, or when a payment has been made by an Authorized Payer.<\/span><\/li>\n<li><span class=\"item\">View history of all payments made to your account.<\/span><\/li>\n<li><span class=\"item\">View history of billing statements as your billing history file develops over time.<\/span><\/li>\n<li>Enroll in a payment plan.<\/li>\n<\/ul>\n<p class=\"sectiontitle\"><strong>Logging onto Touchnet<\/strong><\/p>\n<p><strong> Students:<\/strong><\/p>\n<ul>\n<li><span class=\"item\"> Login to Touchnet at <a href=\"https:\/\/www.wcsu.edu\/wolvesnet\" target=\"_blank\" rel=\"noopener\">WolvesNet<\/a>;<\/span><\/li>\n<li><span class=\"item\">Enter your WestConn Email and password and click &#8220;Sign in&#8221;;<\/span><\/li>\n<li>Search for the &#8220;Billing\/Payments&#8221; card<\/li>\n<li><span class=\"item\">Select &#8220;Make a Payment&#8221;;<\/span><\/li>\n<\/ul>\n<p><strong>Authorized Payers\/Users:<\/strong><\/p>\n<ul>\n<li>Go to <a href=\"https:\/\/www.wcsu.edu\/ezpay\">https:\/\/www.wcsu.edu\/ezpay<\/a> and select the Authorized Payer link;<\/li>\n<li>Enter your email address and password and click on the &#8220;login&#8221; button;<\/li>\n<\/ul>\n<p><strong>VIEW AND PRINT YOUR BILL ONLINE<\/strong><\/p>\n<ul>\n<li><span class=\"item\">To view your current statement\u00a0select &#8220;My Account&#8221; from the\u00a0top menu options and then select &#8220;Statements&#8221; and select the date of the statement you want to view.<\/span><\/li>\n<\/ul>\n<p><strong>Securely pay your bill online:<\/strong> using your Visa, MasterCard, Discover or American Express or by using a checking or savings account. (U.S. accounts only) Please note all debit\/credit card transactions are subject to a 3% convenience fee\/$3 minimum. Payment via e-check using your savings or checking account ARE NOT subject to a convenience fee.<\/p>\n<ul>\n<li><span class=\"item\">Select the &#8220;Make Payment&#8221; button;<\/span><\/li>\n<li>Put a check in the box next to the term you want to pay and enter the amount that you would like to pay. Please note the total balance due auto populates in the payment amount box and that amount can be manually changed.<\/li>\n<li>Review your payment amount and then select the &#8220;Continue&#8221; button;<\/li>\n<li>Click on the arrow next to the &#8220;Select Method&#8221; box and select your payment method,\u00a0select Electronic Check (checking\/savings) or select Credit Card via Pay Path<\/li>\n<li>Enter payment information as prompted and select the continue button to agree to the terms and conditions and complete the payment.<\/li>\n<\/ul>\n<p><strong>Create an Authorized User:<\/strong> Students may authorize others, such as a parent or an employer, to view and pay their bill online. The student must enter the <strong>authorized users email address\u00a0<\/strong>for each authorized user they want to create. The Authorized User will then receive two separate emails, one email will contain their username and one email will contain their temporary password. Once an Authorized User is created in Touchnet, Authorized Users can view your account and make payments. To create an Authorized Payer, login to Touchnet and then,<\/p>\n<ul>\n<li><span class=\"item\">\u00a0Find the &#8220;My Profile Setup&#8221; section located on the right hand side of the student view home page<\/span><\/li>\n<li><span class=\"item\">\u00a0Select &#8220;Authorize Users&#8221;<\/span><\/li>\n<li>\u00a0Click on &#8220;Add Authorized User&#8221; and enter the Authorized Users email address and answer the two questions, read the agreement and if you agree to the terms, check the &#8220;I agree&#8221; box and then select &#8220;Continue&#8221;<\/li>\n<li>An email will be sent to the Authorized User that contains their login username and an email will be sent that contains their temporary password.<\/li>\n<li>Once an Authorized User received their login credentials, they can access your account by going to <a href=\"https:\/\/secure.touchnet.net\/C21777_tsa\/web\/login.jsp\" target=\"_blank\" rel=\"noopener\">the authorized user login page<\/a>.<\/li>\n<\/ul>\n<p><strong>Authorized User\/Payer<\/strong><\/p>\n<ul>\n<li><span class=\"item\"> Go to the <a href=\"https:\/\/secure.touchnet.net\/C21777_tsa\/web\/login.jsp\" target=\"_blank\" rel=\"noopener\">authorized payers login page<\/a>;<\/span><\/li>\n<li><span class=\"item\">Login using your email address and password (case sensitive) and select the &#8220;login&#8221; button.\u00a0 (Please note that only students can set up Authorized Users\/Payers. For more information and step by step instructions, go to our <a href=\"https:\/\/www.wcsu.edu\/cashiers\/authorized-payers\/\">Authorized Payers Page<\/a>)<\/span><\/li>\n<li><span class=\"item\">Select the\u00a0&#8220;Make Payment&#8221;\u00a0button;<\/span><\/li>\n<li>Put a check in the box next to the term you want to pay and enter the amount that you would like to pay. Please note the total balance due auto populates in the payment amount box and that amount can be manually changed.<\/li>\n<li>Review your payment amount and then select the &#8220;Continue&#8221; button;<\/li>\n<li>Click on the arrow next to the &#8220;Select Method&#8221; box and select your payment method,\u00a0select Electronic Check (checking\/savings) or select Credit Card via Pay Path<\/li>\n<li>Enter payment information as prompted and select the continue button to agree to the terms and conditions and complete the payment.<\/li>\n<\/ul>\n<p><strong>For more information<\/strong><\/p>\n<ul>\n<li><span class=\"item\"> Contact the Cashier\u2019s Office\u00a0at <a href=\"mailto:cashiers@wcsu.edu\">cashiers@wcsu.edu<\/a>.\u00a0 The Cashier&#8217;s Business hours are Monday &#8211; Friday 8:00 a.m. &#8211; 4:30 p.m. All email inquiries to cashiers@wcsu.edu will receive a response within two business days.<\/span><\/li>\n<\/ul>\n<p class=\"sectiontitle\">Frequently Asked Questions<\/p>\n<p><strong>I am having trouble accessing the billing portal after I login to WolvesNet, what should I do?<\/strong><\/p>\n<p>If you are using Google Chrome as your\u00a0web browser, you need to disable the pop-up blocker.<\/p>\n<p>Also, make sure you are not accessing the portal using saved bookmarks on your computer or device as you may be routed to the old online payment and billing system which has been disabled.<\/p>\n<p><strong>How do I make a deposit on my CONNect Cash account?<\/strong><\/p>\n<ul>\n<li>Go to <a href=\"https:\/\/www.wcsu.edu\/wolvesnet\" target=\"_blank\" rel=\"noopener\">WolvesNet<\/a> and login with your WestConn account if needed.<\/li>\n<li>Search for the &#8220;WESTCONNect Card Services&#8221; card and select &#8220;Manage CONNECTcash Balance&#8221;;<\/li>\n<li>Login to the GET app<\/li>\n<li>Select <strong>&#8220;+ Add Funds&#8221;<\/strong><\/li>\n<li>Select your payment type and click &#8220;Continue&#8221;;<\/li>\n<li>Enter the amount to be deposited onto your CONNect Cash account in the deposit amount box and either select an existing payment method or enter a new one if needed. (minimum amount is $20)<\/li>\n<\/ul>\n<p><strong>How do I check the balance on my CONNect Cash account?<\/strong><\/p>\n<p>To view the balance on your CONNect Cash account go to <a href=\"https:\/\/csgold.wcsu.edu\/\">https:\/\/csgold.wcsu.edu\/<\/a>\u00a0 and login using your WCSU login credentials.<\/p>\n<p><strong>Do I really need a WCSU e-mail account?<\/strong><\/p>\n<p style=\"padding-left: 30px;\">Yes! From now on, important university-related information and notification of e-bill postings will be sent directly to your WCSU e-mail account. If you do not have an account, or cannot remember your username or password, please visit one of the computer centers on either campus. You should plan to check your WCSU e-mail account regularly.<\/p>\n<p><strong>What is an e-bill notification?<\/strong><\/p>\n<p style=\"padding-left: 30px;\">An e-bill notification comes in the form of an e-mail to your WCSU account, alerting you that your billing statement is available for viewing. Your e-bill will display the same information as a traditional paper bill.<\/p>\n<p><strong>What is my current account activity?<\/strong><\/p>\n<p style=\"padding-left: 30px;\">This is an up-to-the-minute listing of all charges recorded since the previous billing statement.<\/p>\n<p><strong>Is this online payment system secure?<\/strong><\/p>\n<p style=\"padding-left: 30px;\">Yes it is. WCSU has partnered with TouchNet to ensure all transactions are processed in a completely secure environment.<\/p>\n<p><strong>Can I mail in a payment?<\/strong><\/p>\n<p style=\"padding-left: 30px;\">Yes.\u00a0Please make check or money order payable to WCSU and include your student ID# on the payment and mail to:<\/p>\n<p align=\"center\">WCSU<\/p>\n<p align=\"center\">ATTN: Cashier\u2019s Office<br \/>\n181 White Street<br \/>\nDanbury, CT 06810<\/p>\n<p style=\"text-align: left;\" align=\"center\"><strong>Notice regarding Electronic Check Conversion: <\/strong>When you provide a check as payment, you authorize WCSU to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction.<\/p>\n<p><strong><img decoding=\"async\" class=\"alignnone wp-image-338\" src=\"http:\/\/wcsu.wpengine.com\/cashiers\/wp-content\/uploads\/sites\/20\/2017\/03\/TNpic.jpg\" alt=\"\" width=\"149\" height=\"60\" \/><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 WCSU&#8217;s ONLINE BILLING AND PAYMENT SYSTEM IS\u00a0\u00a0 WCSU\u2019s online billing and payment system is aimed at providing better service to our students through the use of technology. In the billing portal, students are able to view, print and securely &hellip;<\/p>\n","protected":false},"author":333,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"left-navigation.php","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.wcsu.edu\/cashiers\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wcsu.edu\/cashiers\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wcsu.edu\/cashiers\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/cashiers\/wp-json\/wp\/v2\/users\/333"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/cashiers\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":0,"href":"https:\/\/www.wcsu.edu\/cashiers\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.wcsu.edu\/cashiers\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}