{"id":3348,"date":"2020-12-23T16:36:59","date_gmt":"2020-12-23T16:36:59","guid":{"rendered":"https:\/\/www.wcsu.edu\/csi\/?page_id=3348"},"modified":"2026-03-10T20:31:16","modified_gmt":"2026-03-10T20:31:16","slug":"engage-q-a","status":"publish","type":"page","link":"https:\/\/www.wcsu.edu\/csi\/engage-q-a\/","title":{"rendered":"LinkDen FAQ"},"content":{"rendered":"\r\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5296 aligncenter\" src=\"https:\/\/www.wcsu.edu\/csi\/wp-content\/uploads\/sites\/214\/2026\/03\/LinkDen-Logo-1024x587.jpg\" alt=\"\" width=\"501\" height=\"287\" srcset=\"https:\/\/www.wcsu.edu\/csi\/wp-content\/uploads\/sites\/214\/2026\/03\/LinkDen-Logo-1024x587.jpg 1024w, https:\/\/www.wcsu.edu\/csi\/wp-content\/uploads\/sites\/214\/2026\/03\/LinkDen-Logo-300x172.jpg 300w, https:\/\/www.wcsu.edu\/csi\/wp-content\/uploads\/sites\/214\/2026\/03\/LinkDen-Logo-768x440.jpg 768w, https:\/\/www.wcsu.edu\/csi\/wp-content\/uploads\/sites\/214\/2026\/03\/LinkDen-Logo-1536x880.jpg 1536w, https:\/\/www.wcsu.edu\/csi\/wp-content\/uploads\/sites\/214\/2026\/03\/LinkDen-Logo.jpg 2000w\" sizes=\"auto, (max-width: 501px) 100vw, 501px\" \/><\/h2>\r\n<h2>\u00a0<\/h2>\r\n<h2><span style=\"font-family: arial, helvetica, sans-serif;font-size: 28px\"><strong><span style=\"text-decoration: underline;font-size: 16px\"><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"\/\/wcsu.campuslabs.com\/engage\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 28px\">LinkDen<\/span><\/a><\/span><\/span>\u00a0General Questions<\/strong><\/span><\/h2>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\"><strong>Q: I cannot log into LinkDen, what do I do?<\/strong><\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\">Use your WCSU credentials to log in. Try a different browser or refresh the page. If you are still unable to log in, please email <span style=\"text-decoration: underline\"><a href=\"mailto:csi@wcsu.edu\"><strong>csi@wcsu.edu<\/strong><\/a><\/span>.\u00a0<\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\"><strong>Q:\u00a0Why can\u2019t I update my club\/organization?<\/strong><\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\">All club presidents have organization administration rights to update\/change their club. If you are an e-board member of this club, you can gain these administration rights (if needed and approved by the president) by the president making the changes or contacting CSI at <a href=\"mailto:csi@wcsu.edu\"><strong><span style=\"text-decoration: underline\">csi@wcsu.edu<\/span><\/strong><\/a>.<\/span><\/p>\r\n<p><span style=\"font-size: 20px\"><strong><span style=\"font-family: arial, helvetica, sans-serif\">Q: How can I find clubs I am interested in joining?<\/span><\/strong><\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\">Finding organizations is simple in <strong>LinkDen<\/strong>!<\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\">To search for existing organizations, navigate to the\u00a0<em>Organizations<\/em> tab in the toolbar at the top of your site when you log in. You will be shown all organizations by default. From this list, you can search for an organization by name using the search feature. If you aren&#8217;t sure of the exact organization you are looking for, you can also explore organizations by <em>Organization Category<\/em>. All clubs are advised to add as many categories to their page, so that students can find a club that have their interests.<\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\"><strong>Q: How do I find the contact information for a club?<\/strong><\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\">Navigate to the\u00a0<em>Organizations<\/em> tab in the toolbar at the top of your site when you log in. You will be shown all organizations by default. Select the club you&#8217;re interested. From here, click on the <em>\u2018contact\u2019<\/em> button on the right and you&#8217;ll be able to send the club a message. You can also join the club by clicking <em>&#8220;join&#8221;<\/em>.\u00a0<\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\"><strong>Q: What is an Event Pass? And how do I access my event pass?\u00a0<\/strong><\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\">Similar to the mobile boarding passes used on airlines, every user is provided a secure unique mobile Event Pass for check-in at events. As you show up to events, pull up your Event Pass and the event organizer can scan you in. This automatically connects to your account to ensure you\u2019re assigned participation for the event.<\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\">Where is my event pass located? You can find your Event Pass by accessing your User Drawer in the top right of the screen by clicking on your name or initial. An \u201cEvent Pass\u201d option will appear and be available for you to access at any time. We suggest downloading the event pass to your phone and add it to your &#8220;wallet&#8221; for future use to check into on campus events.\u00a0<\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\"><strong>Q: How can I get more students to attend my club\u2019s events?<\/strong><\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\">When creating an event, be sure to add categories to your event. Here are some categories: free food, community service, music, free, etc. These categories allow students to find events that interest them.<\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\"><a href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\/articles\/360001184983-Event-Categories-vs-Event-Themes\"><span style=\"text-decoration: underline\"><span style=\"color: #084d8a;text-decoration: underline\"><strong>Event Categories<\/strong><\/span><\/span><\/a><span style=\"color: #084d8a\">\u00a0<\/span>are customizable tags on events that can be used to filter the Event Directory. When an administrator\u00a0<strong><span style=\"text-decoration: underline;color: #084d8a\"><a style=\"color: #084d8a;text-decoration: underline\" href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\/articles\/204032064-Creating-Event-Categories\">creates an event category<\/a><\/span><\/strong>, they can identify if the category should be assignable by anyone on campus or if its use should be restricted to administrators. If an event category is not restricted, it can be assigned to the event as part of the event submission or change request process.\u00a0<\/span><\/p>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\">Visit:\u00a0<span style=\"text-decoration: underline\"><strong><a href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\/articles\/360021107871-Assigning-an-Event-Category-to-an-Existing-Event\">Assigning an Event Category to an Existing Event<\/a><\/strong><\/span><\/span><\/p>\r\n<h2><span style=\"font-family: arial, helvetica, sans-serif\"><strong>Additional Resources:<\/strong><\/span><\/h2>\r\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px\"><a href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\"><strong><span style=\"text-decoration: underline\">Engage Help Center<\/span><\/strong><\/a><\/span><\/p>\r\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 16px\"><strong><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\/articles\/204033924\">Creating a New Event in your Organization<\/a><\/span><\/strong><\/span><\/span><\/p>\r\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 16px\"><strong><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\/articles\/115001594463-Events-Walkthrough\">Events Walkthrough <\/a><\/span><\/strong><\/span><\/span><\/p>\r\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 16px\"><strong><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"https:\/\/www.wcsu.edu\/csi\/wp-content\/uploads\/sites\/214\/2022\/02\/Engage-Event-Pass-QR.pdf\" target=\"_blank\" rel=\"noopener\">Event Pass<\/a><\/span><\/strong><\/span><\/span><\/p>\r\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 16px\"><strong><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\/articles\/204032264-Forms-Walkthrough\">Forms Walkthrough<\/a><\/span><\/strong><\/span><\/span><\/p>\r\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 16px\"><strong><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\/articles\/115004613906\">Introduction to Engage for Students<\/a><\/span><\/strong><\/span><\/span><\/p>\r\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 16px\"><strong><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\/articles\/204033704\">Inviting New Members to Join an Organization<\/a><\/span><\/strong><\/span><\/span><\/p>\r\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 16px\"><strong><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\/articles\/115001617606-Roster-Walkthrough\">Roster Walkthrough<\/a><\/span><\/strong><\/span><\/span><\/p>\r\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 16px\"><strong><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"https:\/\/engagesupport.campuslabs.com\/hc\/en-us\/articles\/360016011492-Student-Leader-Resource-Guide\">Student Leader Resource Guide<\/a><\/span><\/strong><\/span><\/span><\/p>\r\n<p><span style=\"font-size: 20px\"><span style=\"font-family: arial, helvetica, sans-serif\">Need additional help? Please email<\/span> <span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"mailto:csi@wcsu.edu\"><strong><span style=\"text-decoration: underline\">csi@wcsu.edu<\/span><\/strong><\/a><\/span><\/span><\/p>\r\n<p>Download <span style=\"text-decoration: underline;font-size: 20px\"><strong><a href=\"https:\/\/www.wcsu.edu\/csi\/wp-content\/uploads\/sites\/214\/2022\/02\/Engage-FAQ.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 20px\">LinkDen<\/span>\u00a0FAQ File<\/a><\/strong><\/span>\u00a0<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00a0 LinkDen\u00a0General Questions Q: I cannot log into LinkDen, what do I do? Use your WCSU credentials to log in. Try a different browser or refresh the page. If you are still unable to log in, please email csi@wcsu.edu.\u00a0 Q:\u00a0Why &hellip;<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"left-navigation.php","meta":{"footnotes":""},"class_list":["post-3348","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.wcsu.edu\/csi\/wp-json\/wp\/v2\/pages\/3348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wcsu.edu\/csi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wcsu.edu\/csi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/csi\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/csi\/wp-json\/wp\/v2\/comments?post=3348"}],"version-history":[{"count":0,"href":"https:\/\/www.wcsu.edu\/csi\/wp-json\/wp\/v2\/pages\/3348\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.wcsu.edu\/csi\/wp-json\/wp\/v2\/media?parent=3348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}