II. Information Technology & Innovation
Information Technology & Innovation (IT&I) at Western provides a diverse computing environment to students, faculty and staff that supports both academic and administrative services and initiatives. IT&I is responsible for university desktops, laptops, servers and storage; information security; voice and data networks; residence hall networks; software licensing and training; application development; database management; the university web site; and computer labs and technology-equipped classrooms.
IT&I offices are located at Midtown in Old Main Suite 303 and at Westside in the Westside Classroom Building Room 119.
To learn more about IT&I, go to wcsu.edu/iti. To learn more about information technology at Western, go to wcsu.edu/technology.
Classroom Technology and E-Learning
Nearly all classrooms throughout the Midtown and Westside campuses are equipped with instructor computers, projectors and wired/wireless Internet access, with the exception of a few rooms in which implementation of such equipment is impossible.
Over two dozen classrooms are also equipped with student computer stations, including discipline-specific computer labs which support programs in Art, Music, Theatre, Journalism, Writing, Communication, Mathematics, Biology, Education, MIS and Nursing.
Western uses Blackboard Learn for course management, providing a state-of-the-art teaching and learning environment that allows faculty to supplement their on-ground course with on-line components.
To learn more about classroom technology, go to wcsu.edu/technology/techrooms. To learn more about Blackboard Learn, go to wcsu.edu/technology/vista.
IT&I manages five student-staffed computer labs and three 24-hour unstaffed facilities. The staffed computer labs are located in the Student Center room 225, Ruth Haas Library main level, Westside Classroom Building room 117, Westside Campus Center third floor and Founders Hall room 205 (Waterbury).
One of the labs, the Student Technology Training Center (STTC), is a dedicated environment where students can experiment with and learn about technology. The student lab assistants there regularly conduct workshops and one-on-one tutorials on a variety of software.
To learn more about the computer centers, go to wcsu.edu/technology/computers.asp. To learn more about the STTC, go to wcsu.edu/sttc.
Training and the Instructional Technology Center
IT&I provides training on a variety of topics, including Blackboard Learn and Microsoft Office. Training is conducted in the Instructional TechnologyCenter--a collaborative effort of Academic Affairs and IT&I. Additionally, Media Services and the Libraries have partnered with IT&I to create time, technology and expert assistance.
To learn more about training, go to wcsu.edu/technology/training.asp. To learn more about the Instructional Technology Center, go to wcsu.edu/technology/techrooms/itsc.asp.
Technology Information for Faculty
IT&I maintains several technology resource guides for faculty which explain the services that IT&I provides in more detail:
The IT Help Desk provides technology support for prospective students, current students, faculty and staff. The Help Desk can be reached at 203-837-8467, through e-mail at RequestIT@wcsu.edu or on the web at wcsu.edu/ithelpdesk.