{"id":958,"date":"2020-03-20T15:50:26","date_gmt":"2020-03-20T15:50:26","guid":{"rendered":"https:\/\/www.wcsu.edu\/iti\/?page_id=958"},"modified":"2025-10-30T20:21:56","modified_gmt":"2025-10-30T20:21:56","slug":"faculty-staff-working-remotely-iti-guide","status":"publish","type":"page","link":"https:\/\/www.wcsu.edu\/iti\/faculty-staff-working-remotely-iti-guide\/","title":{"rendered":"Faculty &amp; Staff Remote Teaching\/Working &#8211; IT Guide"},"content":{"rendered":"<p><strong>Disclaimer for logging into any physical university computer from home (this does not include remote connections):<\/strong><\/p>\n<p><strong>IMPORTANT:\u00a0 Your University issued laptop\/desktop will retain the same login password UNTIL it is re-connected to our campus network, independent of the password used to access other WCSU online services.<\/strong><\/p>\n<p>Please see below for a partial list of the officially supported technology available to you at our University for which our IT&amp;I staff can assist. If you choose to use technology that CSCU \/ WCSU is not licensed to use, you will be using it at your own discretion and IT&amp;I staff will most likely be unable to help \/ provide support. If you are unsure if technology you\u2019re interested in using is officially supported, please create a request via our <a href=\"https:\/\/wcsu.samanage.com\/\">Service Desk<\/a> or email them at <a href=\"mailto:RequestIT@wcsu.edu\">RequestIT@wcsu.edu<\/a>.<\/p>\n<div class=\"row page-row\">\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Accounts<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/wcsu.edu\/password\/\">Password Reset<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-reset-your-own-password\">Password Reset Help<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-setup-self-service-password-reset-sspr\">How to update recovery options<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=to-what-does-my-wcsu-user-account-give-me-access\">What does my account give me access to?<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Email<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/wcsu.edu\/email\/\">Login to your account<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-access-spamquarantine-email-area\">Missing Emails?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=outlook-training\">How to use outlook to access your university email account<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Phone\/Voicemail (Cisco Jabber)<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=cisco-jabber-overview\">Cisco Jabber Overview<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-install-and-login-to-cisco-jabber-windows\">How to Install and Login to Cisco Jabber (Windows)<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-install-and-login-to-cisco-jabber-mac\">How to Install and Login to Cisco Jabber (Mac)<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-access-voicemail-from-off-campus\">How to access voicemail from off campus<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Banner<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.wcsu.edu\/banner\/\">Using BannerAdmin<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=faculty-how-do-i-access-banner-self-service\">How do I access banner self serve?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=faculty-why-cant-i-enter-my-students-grades-into-banner\">Why can&#8217;t I enter my students&#8217; grades into banner?<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Blackboard<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/wcsu.blackboard.com\/\">Blackboard Login<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=blackboard-faculty-resource-training\">Logging in &amp; Blackboard Resource Training<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=faculty-my-students-cannot-see-my-content-that-i-have-uploaded-to-blackboard\">My students can&#8217;t see my content<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/help.blackboard.com\/Collaborate\">Blackboard Collaborate<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=facultyinstructors-blackboard-ally-instructor-package\">Tips for accessibility<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>N,K,X Drives &amp; OneDrive<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-do-i-use-remote-access-to-manipulate-network-drive-files-from-home\">Accessing the K, N and X drives remotely<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=office-365-onedrive-how-to-upload-files\">How to upload files to OneDrive<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-share-a-folderfile-from-onedrive\">Sharing OneDrive files &amp; folders<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-install-onedrive-application-on-a-mac\">Install OneDrive on a Mac<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=onedrive-app-setup-windows\">Install OneDrive on Windows<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=onedrive-training-videos\">OneDrive quickstart videos<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.office.com\/en-us\/article\/onedrive-video-training-1f608184-b7e6-43ca-8753-2ff679203132?ocmsassetID=onedrive-video-training-1f608184-b7e6-43ca-8753-2ff679203132&amp;ui=en-US&amp;rs=en-US&amp;ad=US\">OneDrive Training Videos<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Webex<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-setup-a-new-webex-account\">How to create a Webex account<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"http:\/\/wcsu.webex.com\">WCSU Cisco Webex login portal<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=forget-webex-usernamepassword\">If you forgot your Webex username\/password<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/help.webex.com\/landing\/onlineclasses\/previousClass\/Webex-Meetings#Overview-of-Webex-Meetings\">Online tutorials for using Webex<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.webex.com\/webexremotework.html\">Using Webex to work Remotely<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=staff-non-faculty-webex-training-videos\">Webex Training Videos<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Microsoft Teams<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.office.com\/en-us\/article\/video-what-is-microsoft-teams-422bf3aa-9ae8-46f1-83a2-e65720e1a34d?wt.mc_id=otc_microsoft_teams\">What is Microsoft Teams?<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=microsoft-teams-training-videos\">Microsoft Teams quickstart videos<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.office.com\/en-us\/article\/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7?ui=en-US&amp;rs=en-US&amp;ad=US\">Microsoft Teams Training videos<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Software at Home<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=faculty-where-can-i-get-free-software\">Installing Microsoft Office<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=facultystaff-how-to-download-adobe-creative-cloud-apps-to-a-personal-computer\">Installing Creative Cloud Apps<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/helpx.adobe.com\/creative-cloud\/system-requirements.html\">Creative Cloud requirements<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=test-citrix-on-the-web\">Accessing Citrix (Windows)<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-access-citrix-on-mac-os\">Accessing Citrix (MAC)<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.wcsu.edu\/careersuccess\/e-tools\/\">Career Success Resources<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Kaltura (MediaSpace)<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/media.wcsu.edu\">Kaltura video hub<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=kaltura-installation-on-windows\">Install Kaltura on Windows<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=kaltura-installation-on-mac\">Install Kaltura on a Mac<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/learning.mediaspace.kaltura.com\/category\/Video+Features%3EKaltura+Capture\/96200421\">How to upload to Kaltura<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/videos.kaltura.com\/\">Kaltura tips<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Degree Works<\/h3>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.wcsu.edu\/iti\/wp-content\/uploads\/sites\/66\/2022\/08\/Degree-Works-User-Guide.pdf\">Degree Works User Guide<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Disclaimer for logging into any physical university computer from home (this does not include remote connections): IMPORTANT:\u00a0 Your University issued laptop\/desktop will retain the same login password UNTIL it is re-connected to our campus network, independent of the password used &hellip;<\/p>\n","protected":false},"author":198,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-958","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/pages\/958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/users\/198"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/comments?post=958"}],"version-history":[{"count":0,"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/pages\/958\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/media?parent=958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}