{"id":966,"date":"2020-03-20T17:18:28","date_gmt":"2020-03-20T17:18:28","guid":{"rendered":"https:\/\/www.wcsu.edu\/iti\/?page_id=966"},"modified":"2026-03-11T16:42:39","modified_gmt":"2026-03-11T16:42:39","slug":"student-learning-remotely-iti-guide","status":"publish","type":"page","link":"https:\/\/www.wcsu.edu\/iti\/student-learning-remotely-iti-guide\/","title":{"rendered":"Student Learning &#8211; IT Guide"},"content":{"rendered":"<p>We wish a warm welcome to our Western Connecticut State University students as we head into the semester. Information Technology &amp; Innovation has put together this Student Learning IT guide where you can find instructions, support, and links to the technology that will help you get the most out of your learning experience.<\/p>\n<p>To learn more about collaboration tools and video conferencing please view this series of <a href=\"https:\/\/www.youtube.com\/playlist?list=PLolREPVJ9wi0pctAnY_CAOhD7u0hBVnjh\">helpful tutorials<\/a><\/p>\n<p style=\"margin-bottom: 20px;\">If you are having difficulty or need assistance, please contact our <a href=\"https:\/\/support.wcsu.edu\/?page_id=17\">Service Desk<\/a>.<\/p>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Accounts<\/h3>\n<p><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-do-i-obtain-a-wcsu-user-account\">How do I obtain a WCSU User Account?<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-reset-your-own-password\">How do I reset my own password?<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-reset-your-own-password\">What if I forget my password?<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Email<\/h3>\n<p><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=students-introduction-to-email\">Student Email Introduction<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-do-i-set-up-my-email-account-on-my-mobile-device\">How do I setup email on my mobile device?<\/a><br \/>\n<a href=\"http:\/\/mail.wcsu.edu\/\">Email login<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>WolvesNet<\/h3>\n<p><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=students-what-is-banner-self-serve\">What is WolvesNet?<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=students-how-do-i-access-banner-self-service\">How do I access WolvesNet?<\/a><br \/>\n<a href=\"https:\/\/www.wcsu.edu\/wolvesnet\">WolvesNet<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Blackboard<\/h3>\n<p><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=students-what-is-blackboard\">What is Blackboard Learn?<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-do-i-access-blackboard-learn\">How do I access Blackboard Learn?<\/a><br \/>\n<a href=\"https:\/\/help.blackboard.com\/Collaborate\">Blackboard Collaborate<\/a><br \/>\n<a href=\"https:\/\/wcsu.blackboard.com\">Blackboard Login<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>OneDrive<\/h3>\n<p><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=office-365-onedrive-how-to-upload-files\">How to upload files to OneDrive<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-share-a-folderfile-from-onedrive\">How to share files with OneDrive<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=onedrive-training-videos\">OneDrive Training Videos<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Webex<\/h3>\n<p><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-setup-a-new-webex-account\">How to setup a new WCSU webex account<\/a><br \/>\n<a href=\"https:\/\/help.webex.com\/en-us\/9eed9t\/Get-Started-Joining-a-Meeting-Event-or-Training-Session-with-the-Webex-Web-App\">Getting Starting: Web App<\/a><br \/>\n<a href=\"https:\/\/help.webex.com\/en-us\/n62wi3c\/Get-Started-with-Cisco-Webex-Meetings-for-Attendees#topic_3E83243111236802CC65CA893DE577BD\">Getting Starting: Desktop App<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Software<\/h3>\n<p><a href=\"https:\/\/support.wcsu.edu\/?ht_kb=faculty-where-can-i-get-free-software\">Installing Microsoft Office<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?s=creative+cloud&amp;ht-kb-search=1&amp;lang=\">How to access Creative Cloud<\/a><br \/>\n<a href=\"https:\/\/helpx.adobe.com\/creative-cloud\/system-requirements.html\">Creative Cloud requirements<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=test-citrix-on-the-web\">Accessing Citrix (Windows)<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-access-citrix-on-mac-os\">Accessing Citrix (MAC)<\/a><br \/>\n<a href=\"https:\/\/www.wcsu.edu\/careersuccess\/e-tools\/\">Career Success Resources<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>Office 365<\/h3>\n<p><a href=\"https:\/\/www.office.com\/\">All Office 365 Apps<\/a><br \/>\n<a href=\"https:\/\/www.office.com\/launch\/word\">Word Online<\/a><br \/>\n<a href=\"https:\/\/www.office.com\/launch\/powerpoint\">PowerPoint Online<\/a><br \/>\n<a href=\"https:\/\/www.office.com\/launch\/excel\">Excel Online<\/a><br \/>\n<a href=\"https:\/\/aka.ms\/mstfw\">Microsoft Teams<\/a><br \/>\n<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=office-365-training-resources\">Office 365 Training Resources<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-md-4 col-sm-6 col-xs-12 text-center\">\n<div class=\"album-cover\">\n<div class=\"desc\">\n<h3>On campus computer labs<\/h3>\n<p><a href=\"https:\/\/www.wcsu.edu\/iti\/computers\/\">Computer lab facilities<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We wish a warm welcome to our Western Connecticut State University students as we head into the semester. Information Technology &amp; Innovation has put together this Student Learning IT guide where you can find instructions, support, and links to the &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-966","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/pages\/966","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/comments?post=966"}],"version-history":[{"count":0,"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/pages\/966\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.wcsu.edu\/iti\/wp-json\/wp\/v2\/media?parent=966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}