{"id":535,"date":"2019-01-23T20:54:55","date_gmt":"2019-01-23T20:54:55","guid":{"rendered":"http:\/\/wcsu.wpengine.com\/trc\/?page_id=535"},"modified":"2026-01-30T19:07:08","modified_gmt":"2026-01-30T19:07:08","slug":"cancelation-no-show","status":"publish","type":"page","link":"https:\/\/www.wcsu.edu\/tutoring-resource-center\/general-policies-b\/cancelation-no-show\/","title":{"rendered":"Cancellations\/No-Shows"},"content":{"rendered":"<p style=\"text-align: center\"><span style=\"color: #002856\"><strong>When you schedule an appointment with the TRC, you are making a firm commitment to your academic success as well as to your tutor.<\/strong><\/span><\/p>\n<p style=\"text-align: center\"><span style=\"color: #002856\">Your tutor may have scheduled his or her day around this appointment. Everyone\u2019s time is valuable.<br \/>\nWe expect that you will <span style=\"text-decoration: underline\">honor your appointments<\/span>, <span style=\"text-decoration: underline\">arrive on time<\/span>, and <span style=\"text-decoration: underline\">come prepared<\/span> to learn!<\/span><\/p>\n<hr \/>\n<h5><span style=\"color: #002856\"><strong><img fetchpriority=\"high\" decoding=\"async\" class=\"size-medium wp-image-981 alignright\" src=\"http:\/\/wcsu.wpengine.com\/trc\/wp-content\/uploads\/sites\/131\/2019\/07\/Modify-existing-appointment-244x300.png\" alt=\"\" width=\"244\" height=\"300\" srcset=\"https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-content\/uploads\/sites\/131\/2019\/07\/Modify-existing-appointment-244x300.png 244w, https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-content\/uploads\/sites\/131\/2019\/07\/Modify-existing-appointment.png 623w\" sizes=\"(max-width: 244px) 100vw, 244px\" \/>To cancel an appointment:<\/strong><\/span><\/h5>\n<ul style=\"list-style-type: square\">\n<li style=\"text-align: justify\">Access your scheduled appointment by signing in to our <a href=\"https:\/\/wcsu.mywconline.net\/saml\/login\">Peer Tutoring Schedule<\/a><\/li>\n<li>Once in, click on your appointment slot in<span style=\"color: #ff6600\">\u00a0<strong><span style=\"color: #ffff00\">yellow<\/span><\/strong>;<\/span><\/li>\n<li>Your original appointment form will appear. Scroll to the bottom of the form and click the <span style=\"color: #000000\">red<\/span> <span style=\"color: #ff0000\"><em><strong>Cancel Appointment<\/strong><\/em> <span style=\"color: #000000\">button;<\/span><\/span><\/li>\n<li>You will receive confirmation of your cancellation in your WCSU email;<\/li>\n<li>Finally, call TRC Office at (203) 837- 9245 to inform the TRC Coordinator who can make appropriate scheduling changes and alert the tutor.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n<h5><span style=\"color: #002856\"><strong>Cancellation and No-Show Policies:<\/strong><\/span><\/h5>\n<ul style=\"list-style-type: square\">\n<li>Students can cancel up to <strong>4<\/strong> <em><strong>hours before<\/strong><\/em> the session&#8217;s start time through our MyWCOnline portal;\n<ul style=\"list-style-type: circle\">\n<li>If you need to cancel your appointment within 4 hours of your session, you will need to <em><strong>call the TRC at (203) 837-9245 to alert the TRC Coordinator<\/strong><\/em>.<\/li>\n<\/ul>\n<\/li>\n<li>TRC tutors <em><strong>wait 10 minutes<\/strong> <\/em>for their students. You will be marked as a <strong><em>no-show <\/em><\/strong>in our system if you arrive later than 10 minutes or do not arrive;<\/li>\n<li>\u00a0A student with <strong>three<\/strong> no-shows, tardies, or repeated last minute cancellations will be flagged in our system and prevented from booking any future appointments until speaking directly with the TRC Coordinator;<\/li>\n<li>TRC tutors are not allowed to reset a student&#8217;s account (if flagged) unless instructed by the Coordinator;<\/li>\n<\/ul>\n<p>These TRC cancellation\/no-show policies are listed directly on our scheduling portal MyWCOnline.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you schedule an appointment with the TRC, you are making a firm commitment to your academic success as well as to your tutor. Your tutor may have scheduled his or her day around this appointment. Everyone\u2019s time is valuable. &hellip;<\/p>\n","protected":false},"author":282,"featured_media":545,"parent":242,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-535","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-json\/wp\/v2\/pages\/535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-json\/wp\/v2\/users\/282"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-json\/wp\/v2\/comments?post=535"}],"version-history":[{"count":0,"href":"https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-json\/wp\/v2\/pages\/535\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-json\/wp\/v2\/pages\/242"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-json\/wp\/v2\/media\/545"}],"wp:attachment":[{"href":"https:\/\/www.wcsu.edu\/tutoring-resource-center\/wp-json\/wp\/v2\/media?parent=535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}