{"id":8319,"date":"2020-10-21T13:42:33","date_gmt":"2020-10-21T13:42:33","guid":{"rendered":"https:\/\/www.wcsu.edu\/westconnect\/?page_id=8319"},"modified":"2024-12-30T19:11:04","modified_gmt":"2024-12-30T19:11:04","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/www.wcsu.edu\/westconnect\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"pl-8319\"  class=\"panel-layout\" ><div id=\"pg-8319-0\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-8319-0\" data-stretch-type=\"full\" ><div id=\"pgc-8319-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8319-0-0-0\" class=\"so-panel widget widget_sow-hero panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"so-parallax panel-widget-style panel-widget-style-for-8319-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-hero so-widget-sow-hero-default-68a3fec11dbb-8319 so-widget-fittext-wrapper\"\n\t\t\t data-fit-text-compressor=\"0.85\"\n\t\t>\t\t\t\t<div class=\"sow-slider-base\" style=\"display: none\" tabindex=\"0\">\n\t\t\t\t\t<ul\n\t\t\t\t\tclass=\"sow-slider-images\"\n\t\t\t\t\tdata-settings=\"{&quot;pagination&quot;:true,&quot;speed&quot;:800,&quot;timeout&quot;:8000,&quot;paused&quot;:false,&quot;pause_on_hover&quot;:false,&quot;swipe&quot;:true,&quot;nav_always_show_desktop&quot;:&quot;&quot;,&quot;nav_always_show_mobile&quot;:&quot;&quot;,&quot;breakpoint&quot;:&quot;780px&quot;,&quot;unmute&quot;:false,&quot;anchor&quot;:null}\"\n\t\t\t\t\tstyle=\"min-height: 250px\"\t\t\t\t\tdata-anchor-id=\"\"\n\t\t\t\t>\t\t<li class=\"sow-slider-image\" style=\"visibility: visible;\" >\n\t\t\t\t\t<div class=\"sow-slider-image-container\">\n\t\t\t<div class=\"sow-slider-image-wrapper\">\n\t\t\t\t<div class=\"animate-69e611a78972f710257828 so-premium-animation-hide\" data-so-animation=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;selector&quot;:&quot;.animate-69e611a78972f710257828&quot;,&quot;duration&quot;:1,&quot;hide&quot;:1,&quot;delay&quot;:0,&quot;event&quot;:&quot;slide_display&quot;,&quot;offset&quot;:0}\"><\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t<\/ul>\t\t\t\t<ol class=\"sow-slider-pagination\">\n\t\t\t\t\t\t\t\t\t\t\t<li><a href=\"#\" data-goto=\"0\" aria-label=\"Display slide 1\"><\/a><\/li>\n\t\t\t\t\t\t\t\t\t<\/ol>\n\n\t\t\t\t<div class=\"sow-slide-nav sow-slide-nav-next\">\n\t\t\t\t\t<a href=\"#\" data-goto=\"next\" aria-label=\"Next slide\" data-action=\"next\">\n\t\t\t\t\t\t<em class=\"sow-sld-icon-thin-right\"><\/em>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"sow-slide-nav sow-slide-nav-prev\">\n\t\t\t\t\t<a href=\"#\" data-goto=\"previous\" aria-label=\"Previous slide\" data-action=\"prev\">\n\t\t\t\t\t\t<em class=\"sow-sld-icon-thin-left\"><\/em>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-8319-1\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-8319-1\" data-stretch-type=\"full\" ><div id=\"pgc-8319-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8319-1-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"1\" ><div class=\"headline-span_color animate-69e611a789921532302206 panels-animation-hide panel-widget-style panel-widget-style-for-8319-1-0-0\" data-so-animation=\"{&quot;selector&quot;:&quot;.animate-69e611a789921532302206&quot;,&quot;animation&quot;:&quot;slideInLeft&quot;,&quot;breakpoint&quot;:&quot;780px&quot;,&quot;duration&quot;:1,&quot;repeat&quot;:0,&quot;hide&quot;:1,&quot;disableAnimationMobile&quot;:0,&quot;finalState&quot;:&quot;visible&quot;,&quot;delay&quot;:0,&quot;debounce&quot;:0,&quot;event&quot;:&quot;enter&quot;,&quot;offset&quot;:0}\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-3e96d811429b-8319\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\t<b>\u2014\u2014\u2014<\/b> \u00a0\u00a0 Frequently Asked Questions\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><div id=\"panel-8319-1-0-1\" class=\"so-panel widget widget_sow-headline panel-last-child\" data-index=\"2\" ><div class=\"headline-span_color panel-widget-style panel-widget-style-for-8319-1-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-828012a05528-8319\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tThe WESTCONNect Office has multiple programs that give you access to a world of services. <span>If you have a question not answered below,<\/span> swing by and see us. We\u2019re happy to help!\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-8319-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-8319-1-1-0\" class=\"so-panel widget widget_sow-icon panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"panel-widget-style panel-widget-style-for-8319-1-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-icon so-widget-sow-icon-default-7cb2c6e00dd6-8319\"\n\t\t\t\n\t\t>\n<div class=\"sow-icon-container sow-icon\">\n\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-8319-2\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-8319-2\" data-stretch-type=\"full\" ><div id=\"pgc-8319-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8319-2-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"4\" ><div class=\"panel-widget-style panel-widget-style-for-8319-2-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-547c7b1dca4b-8319\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tMeal Plan \t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tFrequently Asked Questions\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><div id=\"panel-8319-2-0-1\" class=\"so-panel widget widget_sow-accordion\" data-index=\"5\" ><div class=\"headline-span_weight panel-widget-style panel-widget-style-for-8319-2-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-accordion so-widget-sow-accordion-default-966b6eac6049-8319\"\n\t\t\t data-max-open-panels=\"0\" data-initial-scroll-panel=\"0\"\n\t\t><div>\n\t<div class=\"sow-accordion\">\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"do-i-have-a-meal-plan-already-on-my-card\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-do-i-have-a-meal-plan-already-on-my-card\" aria-controls=\"accordion-content-do-i-have-a-meal-plan-already-on-my-card\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDo I have a meal plan already on my card?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-do-i-have-a-meal-plan-already-on-my-card\"\n\t\t\t\tid=\"accordion-content-do-i-have-a-meal-plan-already-on-my-card\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>If you live on campus here at WCSU, then YES, you have a meal plan.<\/strong>\u00a0 The meal plan is set up for you before you move on campus. Use\u00a0the\u00a0<strong><a href=\"https:\/\/csgold.wcsu.edu\/login\/ldap.php\" target=\"_blank\" rel=\"noopener\">WESTCONNect WebCard Center<\/a><\/strong> to view your meal plan information.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"can-i-see-whats-on-my-plan-or-where-ive-used-it\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-can-i-see-what%e2%80%99s-on-my-plan-or-where-i%e2%80%99ve-used-it\" aria-controls=\"accordion-content-can-i-see-what%e2%80%99s-on-my-plan-or-where-i%e2%80%99ve-used-it\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tCan I see what\u2019s on my plan or where I\u2019ve used it?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-can-i-see-what%e2%80%99s-on-my-plan-or-where-i%e2%80%99ve-used-it\"\n\t\t\t\tid=\"accordion-content-can-i-see-what%e2%80%99s-on-my-plan-or-where-i%e2%80%99ve-used-it\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>You sure can!<\/strong> Use\u00a0the\u00a0<strong><a href=\"https:\/\/csgold.wcsu.edu\/login\/ldap.php\" target=\"_blank\" rel=\"noopener\">WESTCONNect WebCard Center<\/a><\/strong>\u00a0to view your meal plan information, check your balance of meal swipes and flex points, and see where you\u2019ve used your plan!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"what-if-i-dont-live-on-campus-but-want-to-buy-a-meal-plan\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-what-if-i-don%e2%80%99t-live-on-campus-but-want-to-buy-a-meal-plan\" aria-controls=\"accordion-content-what-if-i-don%e2%80%99t-live-on-campus-but-want-to-buy-a-meal-plan\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhat if I don\u2019t live on campus but want to buy a meal plan?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-what-if-i-don%e2%80%99t-live-on-campus-but-want-to-buy-a-meal-plan\"\n\t\t\t\tid=\"accordion-content-what-if-i-don%e2%80%99t-live-on-campus-but-want-to-buy-a-meal-plan\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>First, check out the <a href=\"https:\/\/wcsu.sodexomyway.com\/my-meal-plan\" target=\"_blank\" rel=\"noopener\">meal plan options<\/a>.<\/strong>\u00a0 Once you\u2019ve made your choice, bring the\u00a0correct payment to the Cashier\u2019s Office located on the main level of the Old Main Administrative Building.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"what-if-my-meal-plan-isnt-working\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-what-if-my-meal-plan-isn%e2%80%99t-working\" aria-controls=\"accordion-content-what-if-my-meal-plan-isn%e2%80%99t-working\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhat if my meal plan isn\u2019t working?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-what-if-my-meal-plan-isn%e2%80%99t-working\"\n\t\t\t\tid=\"accordion-content-what-if-my-meal-plan-isn%e2%80%99t-working\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p>If you have a meal plan that isn\u2019t working, <strong>let Food Service know<\/strong>. They will coordinate with our office to resolve the problem for you.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"i-want-to-change-my-meal-plan-how-do-i-do-that\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-i-want-to-change-my-meal-plan-how-do-i-do-that\" aria-controls=\"accordion-content-i-want-to-change-my-meal-plan-how-do-i-do-that\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tI want to change my meal plan.  How do I do that?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-i-want-to-change-my-meal-plan-how-do-i-do-that\"\n\t\t\t\tid=\"accordion-content-i-want-to-change-my-meal-plan-how-do-i-do-that\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p>If you are a resident you can upgrade from your required meal plan to a larger package. You cannot reduce your required meal plan.\u00a0 To upgrade your meal plan, <strong>go to the Housing Office and make your request<\/strong>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"i-tried-to-use-my-flex-points-at-the-bookstore-and-it-didnt-work-why-not\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-i-tried-to-use-my-flex-points-at-the-bookstore-and-it-didn%e2%80%99t-work-why-not\" aria-controls=\"accordion-content-i-tried-to-use-my-flex-points-at-the-bookstore-and-it-didn%e2%80%99t-work-why-not\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tI tried to use my flex points at the bookstore and it didn\u2019t work.  Why not?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-i-tried-to-use-my-flex-points-at-the-bookstore-and-it-didn%e2%80%99t-work-why-not\"\n\t\t\t\tid=\"accordion-content-i-tried-to-use-my-flex-points-at-the-bookstore-and-it-didn%e2%80%99t-work-why-not\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p>Every meal plan has a certain number of \u2018flex points\u2019 that can be used at Food Service\u2019s ala carte locations.\u00a0 <strong>You cannot use your meal money to make purchases at non-food service locations.<\/strong> If you are interested in having money on your card for the bookstore, printing, vending, or other non-foodservice locations, you need to put <strong><a href=\"https:\/\/get.cbord.com\/wcsu\/full\/prelogin.php\">CONNect Cash<\/a><\/strong>\u00a0on your card.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-8319-2-0-2\" class=\"so-panel widget widget_sow-headline\" data-index=\"6\" ><div class=\"panel-widget-style panel-widget-style-for-8319-2-0-2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-547c7b1dca4b-8319\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tCONNect Cash\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tFrequently Asked Questions\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><div id=\"panel-8319-2-0-3\" class=\"so-panel widget widget_sow-accordion\" data-index=\"7\" ><div class=\"headline-span_weight panel-widget-style panel-widget-style-for-8319-2-0-3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-accordion so-widget-sow-accordion-default-a17531522f59-8319\"\n\t\t\t data-max-open-panels=\"0\" data-initial-scroll-panel=\"0\"\n\t\t><div>\n\t<div class=\"sow-accordion\">\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"how-do-i-manage-my-account\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-how-do-i-manage-my-account\" aria-controls=\"accordion-content-how-do-i-manage-my-account\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tHow do I manage my account?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-how-do-i-manage-my-account\"\n\t\t\t\tid=\"accordion-content-how-do-i-manage-my-account\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p style=\"text-align: left\"><strong>Using your university computer account username and password,<\/strong> log in to the <strong><a href=\"https:\/\/csgold.wcsu.edu\/login\/ldap.php\" target=\"_blank\" rel=\"noopener\">WESTCONNect WebCard Center<\/a>.<\/strong> You may view account balances, review transaction history, report your card as lost, and set-up notifications from the system.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"i-lost-money-in-a-machine-how-do-i-get-a-refund\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-i-lost-money-in-a-machine-how-do-i-get-a-refund\" aria-controls=\"accordion-content-i-lost-money-in-a-machine-how-do-i-get-a-refund\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tI lost money in a machine. How do I get a refund?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-i-lost-money-in-a-machine-how-do-i-get-a-refund\"\n\t\t\t\tid=\"accordion-content-i-lost-money-in-a-machine-how-do-i-get-a-refund\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p style=\"text-align: left\">If you lost CONNECT Cash while using your card at either a vending machine or a laundry machine, <a href=\"https:\/\/forms.office.com\/r\/0k1mSChiXT\"><strong>please fill out this<\/strong> <strong>form<\/strong><\/a> and submit it to the WESTCONNect Office. If you lost cash, please go to the Cashier\u2019s office for a refund.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"i-have-a-question-about-a-transaction-made-or-want-to-request-a-refund-from-the-bookstore-or-an-on-campus-food-service-location-what-do-i-do\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-i-have-a-question-about-a-transaction-made-or-want-to-request-a-refund-from-the-bookstore-or-an-on-campus-food-service-location-what-do-i-do\" aria-controls=\"accordion-content-i-have-a-question-about-a-transaction-made-or-want-to-request-a-refund-from-the-bookstore-or-an-on-campus-food-service-location-what-do-i-do\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tI have a question about a transaction made, or want to request a refund from the bookstore or an on-campus food service location. What do I do?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-i-have-a-question-about-a-transaction-made-or-want-to-request-a-refund-from-the-bookstore-or-an-on-campus-food-service-location-what-do-i-do\"\n\t\t\t\tid=\"accordion-content-i-have-a-question-about-a-transaction-made-or-want-to-request-a-refund-from-the-bookstore-or-an-on-campus-food-service-location-what-do-i-do\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p style=\"text-align: left\"><strong>Please visit the location and ask to speak with the manager.<\/strong> It is helpful to have your receipt, and\/or information about the date, time and purchase details so that they might best assist you.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"i-have-a-question-about-a-transaction-made-or-want-to-request-a-refund-from-an-off-campus-transaction-location-what-do-i-do\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-i-have-a-question-about-a-transaction-made-or-want-to-request-a-refund-from-an-off-campus-transaction-location-what-do-i-do\" aria-controls=\"accordion-content-i-have-a-question-about-a-transaction-made-or-want-to-request-a-refund-from-an-off-campus-transaction-location-what-do-i-do\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tI have a question about a transaction made, or want to request a refund from an off campus transaction location. What do I do?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-i-have-a-question-about-a-transaction-made-or-want-to-request-a-refund-from-an-off-campus-transaction-location-what-do-i-do\"\n\t\t\t\tid=\"accordion-content-i-have-a-question-about-a-transaction-made-or-want-to-request-a-refund-from-an-off-campus-transaction-location-what-do-i-do\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>Please visit the location and ask to speak with the manager.<\/strong> It is helpful to have your receipt, and\/or information about the date, time and purchase details so that they might best assist you.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-8319-2-0-4\" class=\"so-panel widget widget_sow-accordion\" data-index=\"8\" ><div class=\"headline-span_weight panel-widget-style panel-widget-style-for-8319-2-0-4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-accordion so-widget-sow-accordion-default-966b6eac6049-8319\"\n\t\t\t data-max-open-panels=\"0\" data-initial-scroll-panel=\"0\"\n\t\t><div>\n\t<div class=\"sow-accordion\">\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"how-do-i-put-connect-cash-money-on-my-card\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-how-do-i-put-connect-cash-money-on-my-card\" aria-controls=\"accordion-content-how-do-i-put-connect-cash-money-on-my-card\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tHow do I put CONNect Cash Money on my card?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-how-do-i-put-connect-cash-money-on-my-card\"\n\t\t\t\tid=\"accordion-content-how-do-i-put-connect-cash-money-on-my-card\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>Check out\u00a0the<\/strong>\u00a0<a href=\"https:\/\/www.wcsu.edu\/westconnect\/connect-cash\/\"><strong>CONNect Cash\u00a0page<\/strong>\u00a0<\/a>that explains step by step how to access the WESTCONNect Card Dashboard, view your balance, check where you\u2019ve spent your CONNect Cash, and put money on your card on-line.<\/p>\n<p><strong>Please note<\/strong>, you must be set up on Westconnduit in order to make on-line deposits.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"i-put-money-on-my-card-and-when-my-card-is-swiped-the-balance-is-wrong\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-i-put-money-on-my-card-and-when-my-card-is-swiped-the-balance-is-wrong\" aria-controls=\"accordion-content-i-put-money-on-my-card-and-when-my-card-is-swiped-the-balance-is-wrong\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tI put money on my card and when my card is swiped, the balance is wrong!\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-i-put-money-on-my-card-and-when-my-card-is-swiped-the-balance-is-wrong\"\n\t\t\t\tid=\"accordion-content-i-put-money-on-my-card-and-when-my-card-is-swiped-the-balance-is-wrong\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>Don\u2019t panic!\u00a0<\/strong> If you have a meal plan with a flex point balance, <strong>your flex point balance is the only thing you will see at Food Service locations<\/strong> until it is completely used.\u00a0 Once you have used up your flex points, you will see your CONNect Cash balance start to show up.<\/p>\n<p><strong>Keep in mind<\/strong> your CONNect Cash balance will show up immediately at bookstore, participating off campus merchants, and vending locations.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"can-i-see-where-i-spend-my-money-or-find-out-my-balance\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-can-i-see-where-i-spend-my-money-or-find-out-my-balance\" aria-controls=\"accordion-content-can-i-see-where-i-spend-my-money-or-find-out-my-balance\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tCan I see where I spend my money or find out my balance?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-can-i-see-where-i-spend-my-money-or-find-out-my-balance\"\n\t\t\t\tid=\"accordion-content-can-i-see-where-i-spend-my-money-or-find-out-my-balance\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>Check your CONNect Cash account activity or balance<\/strong> by following the directions under <strong>Manage My ID\u00a0<\/strong>or stop in to the WESTCONNect Office and we will be happy to review your plan activity.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"my-account-was-charged-incorrectly-what-do-i-do\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-my-account-was-charged-incorrectly-what-do-i-do\" aria-controls=\"accordion-content-my-account-was-charged-incorrectly-what-do-i-do\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tMy account was charged incorrectly.  What do I do?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-my-account-was-charged-incorrectly-what-do-i-do\"\n\t\t\t\tid=\"accordion-content-my-account-was-charged-incorrectly-what-do-i-do\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p>If you believe you were charged incorrectly at either the Bookstore or any Food Service location (these are called attended locations), <strong>you must return to the location to place your claim<\/strong>. If your card is<strong> charged at non-attended locations<\/strong> like laundry machines or vending machines, you must fill out a\u00a0<strong><a href=\"http:\/\/wcsu.wpengine.com\/westconnect\/wp-content\/uploads\/sites\/138\/2017\/08\/Transaction-Error-Form.pdf\" target=\"_blank\" rel=\"noopener\">Transaction Error Form<\/a><\/strong>\u00a0and return it to the WESTCONNect Office.<\/p>\n<p><strong>Please note<\/strong>, the WESTCONNect Office does not reimburse for cash transactions at these locations.\u00a0 Please report cash matters to the Cashier\u2019s Office.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"can-i-withdraw-money-from-my-connect-cash-account-like-i-do-from-my-bank-account\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-can-i-withdraw-money-from-my-connect-cash-account-like-i-do-from-my-bank-account\" aria-controls=\"accordion-content-can-i-withdraw-money-from-my-connect-cash-account-like-i-do-from-my-bank-account\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tCan I withdraw money from my CONNect Cash Account like I do from my bank account?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-can-i-withdraw-money-from-my-connect-cash-account-like-i-do-from-my-bank-account\"\n\t\t\t\tid=\"accordion-content-can-i-withdraw-money-from-my-connect-cash-account-like-i-do-from-my-bank-account\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>The CONNect Cash account is not a bank account<\/strong> and you are therefore unable to draw funds off your CONNect Cash balance.<\/p>\n<p>The only way for active members of the WCSU community to obtain money from their CONNect Cash account is to\u00a0<strong><a href=\"http:\/\/wcsu.wpengine.com\/westconnect\/wp-content\/uploads\/sites\/138\/2017\/08\/Close-of-Account-Refund-Form.pdf\">request to close<\/a>\u00a0<\/strong>the CONNect Cash account.\u00a0 You will be charged a $15 administrative fee and it will take approximately two weeks for the Cashier\u2019s office to release the balance of funds due, after any outstanding debt to the University has been paid.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"does-my-connect-cash-roll-over-from-semester-to-semester\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-does-my-connect-cash-roll-over-from-semester-to-semester\" aria-controls=\"accordion-content-does-my-connect-cash-roll-over-from-semester-to-semester\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDoes my CONNect Cash roll over from semester to semester?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-does-my-connect-cash-roll-over-from-semester-to-semester\"\n\t\t\t\tid=\"accordion-content-does-my-connect-cash-roll-over-from-semester-to-semester\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>Yes!<\/strong>\u00a0 Your CONNect Cash rolls from semester to semester as long as you\u2019re registered.\u00a0 The WESTCONNect office runs reports at the start of each semester to catch those who have graduated or separated from the university the previous semester.\u00a0 We will submit any CONNect Cash balance greater than $4.99 to the Cashier\u2019s office for reimbursement, assuming no outstanding debt to the University.\u00a0 Any balances of $4.99 or less are retained by the university for administrative fees.<\/p>\n<p>If you would like to know the status of your reimbursement, contact the <strong><a href=\"mailto:Request_westconnect@wcsu.edu?subject=CONNect%20Cash%20Reimbursement%20Inquiry\">WESTCONNect Office.<\/a><\/strong><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-8319-2-0-5\" class=\"so-panel widget widget_sow-headline\" data-index=\"9\" ><div class=\"panel-widget-style panel-widget-style-for-8319-2-0-5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-cffe4530fa74-8319\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tAccess \t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"sow-sub-headline\">\n\t\t\t\t\t\tFrequently Asked Questions\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><div id=\"panel-8319-2-0-6\" class=\"so-panel widget widget_sow-accordion panel-last-child\" data-index=\"10\" ><div class=\"headline-span_weight panel-widget-style panel-widget-style-for-8319-2-0-6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-accordion so-widget-sow-accordion-default-4e92547cea89-8319\"\n\t\t\t data-max-open-panels=\"0\" data-initial-scroll-panel=\"0\"\n\t\t><div>\n\t<div class=\"sow-accordion\">\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"i-cant-get-into-my-room-residence-hall-with-my-card\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-i-can%e2%80%99t-get-into-my-roomresidence-hall-with-my-card\" aria-controls=\"accordion-content-i-can%e2%80%99t-get-into-my-roomresidence-hall-with-my-card\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tI can\u2019t get into my Room\/Residence Hall with my card!\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-i-can%e2%80%99t-get-into-my-roomresidence-hall-with-my-card\"\n\t\t\t\tid=\"accordion-content-i-can%e2%80%99t-get-into-my-roomresidence-hall-with-my-card\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>The first thing you should do is check with your Resident Director.\u00a0<\/strong> If you don\u2019t know who your resident director is, look up your residence hall on<strong> <a href=\"https:\/\/www.wcsu.edu\/housing\/staff\/\" target=\"_blank\" rel=\"noopener\">this page<\/a><\/strong>.\u00a0 If your Resident Director is unable to help you, you will be directed to the WESTCONNect Office for a replacement ID.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"my-instructor-told-me-my-card-should-work-at-a-designated-lab-room-facility-and-it-doesnt\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-my-instructor-told-me-my-card-should-work-at-a-designated-labroomfacility-and-it-doesn%e2%80%99t\" aria-controls=\"accordion-content-my-instructor-told-me-my-card-should-work-at-a-designated-labroomfacility-and-it-doesn%e2%80%99t\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tMy instructor told me my card should work at a designated lab\/room\/facility and it doesn\u2019t.\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-my-instructor-told-me-my-card-should-work-at-a-designated-labroomfacility-and-it-doesn%e2%80%99t\"\n\t\t\t\tid=\"accordion-content-my-instructor-told-me-my-card-should-work-at-a-designated-labroomfacility-and-it-doesn%e2%80%99t\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>Confirm with your instructor that he or she has submitted an access request for you.\u00a0<\/strong> Then feel free to stop in the WESTCONNect Office and we will check your card and clearances.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"what-is-my-door-pin-and-how-do-i-set-it\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-what-is-my-door-pin-and-how-do-i-set-it\" aria-controls=\"accordion-content-what-is-my-door-pin-and-how-do-i-set-it\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhat is my DOOR PIN and how do I set it?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-what-is-my-door-pin-and-how-do-i-set-it\"\n\t\t\t\tid=\"accordion-content-what-is-my-door-pin-and-how-do-i-set-it\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>Your DOOR PIN is a 4-digit number you use with your ID card to access designated areas on campus,<\/strong> such as the 24-hour computer labs.<\/p>\n<p>All students selected their DOOR PIN when they obtained their student ID. <strong>If you don\u2019t remember your PIN<\/strong>, you can reset it yourself by going to the <a href=\"https:\/\/csgold.wcsu.edu\/login\/ldap.php\">WESTCONNect Web Card Center<\/a>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"where-are-the-24-hour-computer-labs-and-how-to-i-get-into-them\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-where-are-the-24-hour-computer-labs-and-how-to-i-get-into-them\" aria-controls=\"accordion-content-where-are-the-24-hour-computer-labs-and-how-to-i-get-into-them\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhere are the 24-hour computer labs and how to I get into them?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-where-are-the-24-hour-computer-labs-and-how-to-i-get-into-them\"\n\t\t\t\tid=\"accordion-content-where-are-the-24-hour-computer-labs-and-how-to-i-get-into-them\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>There are two 24-hour computer labs on campus<\/strong> in the below locations.\u00a0 All registered students have access to these labs with their WESTCONNect Card.<\/p>\n<ul style=\"list-style-type: circle\">\n<li>Midtown Haas Library (card present when Library is closed)<\/li>\n<li>West Side Classroom Building 247c (card present)<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"sow-accordion-panel\n\t\t\t\t\t\"\n\t\t\t\tdata-anchor-id=\"i-work-for-the-university-and-have-been-issued-keys-where-do-i-pick-them-up-and-when-do-i-return-them\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header-container\" role=\"heading\" aria-level=\"2\">\n\t\t\t\t\t<div class=\"sow-accordion-panel-header\" tabindex=\"0\" role=\"button\" id=\"accordion-label-i-work-for-the-university-and-have-been-issued-keys-where-do-i-pick-them-up-and-when-do-i-return-them\" aria-controls=\"accordion-content-i-work-for-the-university-and-have-been-issued-keys-where-do-i-pick-them-up-and-when-do-i-return-them\" aria-expanded=\"false\">\n\t\t\t\t\t\t<div class=\"sow-accordion-title sow-accordion-title-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tI work for the university and have been issued keys.  Where do I pick them up and when do I return them?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"sow-accordion-open-close-button\">\n\t\t\t\t\t\t\t<div class=\"sow-accordion-open-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf059;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sow-accordion-close-button\">\n\t\t\t\t\t\t\t\t<span class=\"sow-icon-fontawesome sow-fas\" data-sow-icon=\"&#xf068;\"\n\t\t \n\t\taria-hidden=\"true\"><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t<div\n\t\t\t\tclass=\"sow-accordion-panel-content\"\n\t\t\t\trole=\"region\"\n\t\t\t\taria-labelledby=\"accordion-label-i-work-for-the-university-and-have-been-issued-keys-where-do-i-pick-them-up-and-when-do-i-return-them\"\n\t\t\t\tid=\"accordion-content-i-work-for-the-university-and-have-been-issued-keys-where-do-i-pick-them-up-and-when-do-i-return-them\"\n\t\t\t\tstyle=\"display: none;\"\t\t\t>\n\t\t\t\t<div class=\"sow-accordion-panel-border\">\n\t\t\t\t\t<p><strong>If your department has requested keys for you,<\/strong> we will ask them to notify you when they are ready.\u00a0 You should then bring your WESTCONNect Card with you to the WESTCONNect Office to sign for your keys.<\/p>\n<p><strong>Students<\/strong> are required to return issued keys at the end of the semester in which they are issued.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-8319-3\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-8319-3\" data-stretch-type=\"full\" ><div id=\"pgc-8319-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8319-3-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"11\" ><div class=\"panel-widget-style panel-widget-style-for-8319-3-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-ab6e9b8044ec-8319\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tPHONE\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"sow-sub-headline\">\n\t\t\t\t\t\t(203) 837-9311\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-8319-3-1\"  class=\"panel-grid-cell\" ><div id=\"panel-8319-3-1-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"12\" ><div class=\"panel-widget-style panel-widget-style-for-8319-3-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277-8319\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/www.wcsu.edu\/westconnect\/wp-content\/uploads\/sites\/138\/2020\/08\/WESTCONNect-logo.png\" width=\"1200\" height=\"221\" srcset=\"https:\/\/www.wcsu.edu\/westconnect\/wp-content\/uploads\/sites\/138\/2020\/08\/WESTCONNect-logo.png 1200w, https:\/\/www.wcsu.edu\/westconnect\/wp-content\/uploads\/sites\/138\/2020\/08\/WESTCONNect-logo-300x55.png 300w, https:\/\/www.wcsu.edu\/westconnect\/wp-content\/uploads\/sites\/138\/2020\/08\/WESTCONNect-logo-1024x189.png 1024w, https:\/\/www.wcsu.edu\/westconnect\/wp-content\/uploads\/sites\/138\/2020\/08\/WESTCONNect-logo-768x141.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" title=\"WESTCONNect logo\" alt=\"WESTCONNect logo; it resembles connected puzzle pieces\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><div id=\"pgc-8319-3-2\"  class=\"panel-grid-cell\" ><div id=\"panel-8319-3-2-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"13\" ><div class=\"panel-widget-style panel-widget-style-for-8319-3-2-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-c021fe0aa6e2-8319\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tEMAIL\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"sow-sub-headline\">\n\t\t\t\t\t\tRequest_WestConnect@wcsu.edu\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u2014\u2014\u2014 \u00a0\u00a0 Frequently Asked Questions The WESTCONNect Office has multiple programs that give you access to a world of services. If you have a question not answered below, swing by and see us. We\u2019re happy to help! Meal Plan Frequently &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"university-homepage.php","meta":{"footnotes":""},"class_list":["post-8319","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.wcsu.edu\/westconnect\/wp-json\/wp\/v2\/pages\/8319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wcsu.edu\/westconnect\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wcsu.edu\/westconnect\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/westconnect\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wcsu.edu\/westconnect\/wp-json\/wp\/v2\/comments?post=8319"}],"version-history":[{"count":0,"href":"https:\/\/www.wcsu.edu\/westconnect\/wp-json\/wp\/v2\/pages\/8319\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.wcsu.edu\/westconnect\/wp-json\/wp\/v2\/media?parent=8319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}