WCSU Returns to Normal, Reopening Information and Covid-19 Updates

Information Technology & Innovation

Information Technology & Innovation

Welcome to the information Technology and Innovation website. Here you can learn about the technology and  services available to you and supported by your Information Technology & Innovation team.

IT Support Guides – Teaching, learning and working remotely and on campus

We wish a warm welcome to our Western Connecticut State University students, faculty and staff as we begin the Spring 2021 semester.   Please refer to the IT Guides below so you can easily find instructions, support and links to the technology that will help you effectively learn, teach and work –  both remotely and on campus.

Three powerful capabilities that support remote work are Cisco Jabber, Microsoft Teams and several ‘e-meeting’ capabilities that include Zoom, WebEx, Microsoft Teams and BlackBoard Collaborate::

  • New – Zoom.  Similar to WebEx, MS Teams and BlackBoard Collaborate, allows you to meet virtually.
  • Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
  • Microsoft Teams is the hub for team collaboration in Microsoft 365 that integrates the people, content, and tools your team needs to be more engaged and connected.


Student account creation

If you are a newly arriving student, you should have received an email at the address you provided admissions to activate your account {read more}


Add WCSU’s Emergency Notification Phone Number to your contacts:

To prevent the emergency notification system from being flagged as spam it is best to add it to your contacts. The number is 203-837-8909, if you need adding a new number to your contacts view the IT Knowledge Base article on this.


Make sure your university issued computer is ready for the new version of Microsoft Office! (Faculty & Staff only)

IT&I will be rolling out the new version of Microsoft Office to all machines that are plugged into the university network via network cable starting Thursday evening. For more information read the announcement on the full roll out plan.


About Information Technology & Innovation

Welcome to the 6th edition of the IT&I Newsletter

February 2021

Spring 2021 ITI Newsletter