Novel Coronavirus and COVID-19

Academic Support Information

We understand there is some uncertainty due to the change in access to university services and offices due to the precautions taken by the university to move courses and services online. We’ve provided information below to assist you in preparing and navigating this new format during the next few weeks. Please let us know if you have any questions.


  • The 2020 Fall Schedule is posted, you should have received an email with your registration date, if you did not, it is listed at the top of this email, as well.
  • I will be doing virtual advisement, please contact me soon to begin discussing your academic plan for the fall semester.
  • The Spring Academic Calendar is a good resource for you to keep track of deadlines, please familiarize yourself with it.

Online/ Virtual Delivery of Courses:

  • Classes for the spring semester are NOT cancelled, they are offered in a virtual format. You are expected to complete the assignments and assessments as directed by your professor, the same as if you were in class. Please contact your professors if you have not heard from them regarding the new class format.
  • It is your responsibility to have access to your WCSU Email, Office365, Student BannerWeb account, and Blackboard. You can access these links online at, and then going to the “Essentials” tab. If you do not have access to your accounts, you can reset your password yourself. If you continue to have issues, please contact the HelpDesk.
  • If you do not have access to the necessary technology to do your work remotely, please contact your professors immediately and submit a request to IT HelpDesk immediately.

Tutoring & Academic Support:

The following offices will be offering virtual tutoring and support, please reach out to them directly using the links below.

AccessAbility Services:

We understand that the switch to online classes may present new or unique challenges related to a disability. Students should contact AccessAbility Services by emailing to request accommodations. AccessAbility Services engages in an interactive process with each student and reviews requests for accommodations on an individualized, case-by-case basis. Additional information can be found at the AccessAbility Services website.

Prepare for Success:

  • If you experience a glitch in Blackboard or any of the technology used in your virtual classroom, reach out to the professor immediately.
  • Professors can monitor student activity in BlackBoard, it is important to participate as they expect you to.
  • Find a designated work space to eliminate distractions.
  • Organize yourself using a calendar or planner to map out important dates for each class. Set aside designated time for each course so you can be sure to not miss assignments or discussions that you may need to participate in for your virtual class.
  • Manage your time wisely, it may take time for you to get used to virtual learning, plan for this.

We will continue to be available via email throughout the spring semester, please do not hesitate to contact us with any concerns you have. In the meantime, please enjoy Spring Break, wash your hands, and practice social distancing. Be well.


The Advisement Center
Western Connecticut State University