WCSU Faculty Handbook : Computers, Copiers, Media, Printing

Information Technology & Innovation

Information Technology & Innovation (IT&I) at Western provides a diverse computing environment to students, faculty and staff that supports both academic and administrative services and initiatives. IT&I is responsible for university desktops, laptops, servers and storage; information security; voice and data networks; residence hall networks; software licensing and training; application development; database management; the university web site; and computer labs and technology-equipped classrooms.

IT&I offices are located at Midtown in Old Main Suite 303 and at Westside in the Westside Classroom Building Room 119.

Learn more about IT&I at Western here.

Classroom Technology and E-Learning

Nearly all classrooms throughout the Midtown and Westside campuses are equipped with instructor computers, projectors and wired/wireless Internet access, with the exception of a few rooms in which implementation of such equipment is impossible.

Over two dozen classrooms are also equipped with student computer stations, including discipline-specific computer labs which support programs in Art, Music, Theatre, Journalism, Writing, Communication, Mathematics, Biology, Education, MIS and Nursing.

Western uses Blackboard Learn for course management, providing a state-of-the-art teaching and learning environment that allows faculty to supplement their on-ground course with on-line components.

Learn more about classroom technology here. Learn more about Blackboard Learn here.

Computer Centers

IT&I manages four student-staffed computer labs and three 24-hour unstaffed facilities. The staffed computer labs are located in the Student Center room 225, Ruth Haas Library main level, Westside Classroom Building room 117, Westside Campus Center third floor.

One of the labs, the Student Technology Training Center (STTC), is a dedicated environment where students can experiment with and learn about technology. The student lab assistants there regularly conduct workshops and one-on-one tutorials on a variety of software.

Learn more about the computer centers here. Learn more about the STTC here.


IT&I provides training on a variety of topics, including Blackboard Learn and Microsoft Office. Learn more about training here.

Technology Information for Faculty

IT&I maintains several technology resource guides for faculty, which explain the services that IT&I provides in more detail:

  1. for new faculty, go to the getting started guide.
  2. for a comprehensive guide for current faculty and staff click here.

Help Desk

The IT Help Desk provides technology support for prospective students, current students, faculty and staff. The Help Desk can be reached at 203-837-8467, through e-mail at RequestIT@wcsu.edu create new emailor on the ITI support website.