AccessAbility Services

Remote Proctoring Applications

Blackboard Learn

Blackboard Learn allows faculty members to set up accommodations for tests based on individual needs through the “Test Exceptions” settings. To extend the administration time for a student, you will need to edit the “Test Availability Exceptions”. To do this, select the downward arrow next to your assessment. Under test options, go to your deployed test item in your course and open the options menu, then select “Edit Test Options”. Scroll down to “Test Availability Exceptions” and click “Add User or Groups”. You can then set the exceptions for that student.

For additional assistance, visit Blackboard’s help page.


Proctorio is an e-proctoring tool that is available at WCSU. The tool gives faculty members the opportunity to set up online proctoring specific to their own assessment needs.

Proctorio does present some accessibility limitations. Please keep in mind the following:

    • If the ID verification, Signature, and/or Room Scan setting are used, screen reader users won’t be able to scan identity verification, e.g., drivers license or other documentation.
    • Video tracking options may flag students with visual impairments because it can’t track eye focus (instructors would need to ignore these “false positives” when reviewing exam recordings). 
    • The use of other advanced exam settings could present “false positives” as well. Eye movement, fidgeting, and resting are all behaviors that can be side effects of, or tools used by students to manage their disabilities.

Enabling Screen Readers: Students approved for a “reader” accommodation will need to be able to use a software program to read the test questions to them. Please make sure to use the following Proctorio Exam Settings:

    • Recording Options – Record Video, Record Audio, Record Screen.
    • Lock Down Options – Only One Screen, Allow New Tabs
    • Verification Options – Verify Video, Verify Audio, Verify Desktop

Accommodations: Some users of disability-related adaptive technologies may experience Proctorio as an inaccessible application. In these cases, instructors would be advised to exempt that student from using Proctorio and seek an alternative solution. Consult with the Office of AccessAbility Services as necessary.