Frequently Asked Questions
I have private health insurance, why is there a charge on my bill?
I applied for financial aid, do I have to pay my bill?
I am unable to pay my bill in full by the due date, what can I do?
When will I receive a bill?
When are bills due?
What are my payment options?
A: All full-time students must be covered by health insurance and are automatically enrolled and billed for health insurance. If you have health insurance coverage through a private policy, you may waive the insurance charge on your bill by submitting an insurance waiver. Insurance waivers may be submitted on-line at http://www.wcsu.edu/cashiers/forms/insurance-waiver.asp. If you submit an insurance waiver, you may deduct the health insurance charge from your balance due. Please note that insurance waivers are valid for one academic year only and must be submitted every year.
Important heath insurance changes effective fall 2017
Financial aid is listed under the anticipated credit section of your bill and is deducted from your account balance. If there is no financial aid information on your bill, please contact the Office of Student Financial Services at firstname.lastname@example.org or at 203.837.8580.
A: The Western Connecticut State University realizes that managing the cost of education is a challenge for many families. To help you meet your educational expenses, WestConn has partnered with Nelnet Business Solutions to offer you a low cost payment option. The cost to enroll in the Nelnet payment plan is $35 per semester and there are no interest or finance charges. It is easy to enroll in the Nelnet e-Cashier payment plan on-line. Once you set up your plan, payments are made automatically.
To enroll in the online payment plan:
- Go to bannerweb.wcsu.edu and click on the "Secure Login" button.
- Enter your WCSU Windows username and password and select the "Login" button.
- Select the "CONNect Cash and EZpay" option under the
Student Services Tab.
- To view your bill, which reflects financial aid information, select "View Accounts" from the left hand menu options and then select "Current Statement" from the Select Action dropdown box.
- To enroll in payment plan select "Current Account Activity" from the select Action dropdown box.
- Click onto the fall semester or spring semester icon located near the e-Cashier symbol located at the bottom of the page.
Welcome to e-Cashier for Western CT State University" web page will appear. Please read the information and click Next Step.
Complete the Student Information section and click Next Step.
The Amount Due/Plan Options page will be displayed. Your current semester charges will be displayed under the Expenses section next to the heading Total Current Semester Charges. Enter the amount of your financial aid for the semester under the Credits section next to the heading Authorized Financial Aid. Please do not enter your financial aid amount for the entire year. If you have not yet waived the health insurance but plan to do so, enter the amount of the health insurance charge on your account under the Credits section next to the heading Health Insurance Charge.
Click Calculate and click in the checkbox next to the payment plan option. The total amount of the payment plan, down payment and monthly payments will be displayed. Click Next Step to select your payment method. You may select payment method from your bank account (checking or savings) or payment from your credit/debit card (American Express, Master Card or Discover). Select Next Step which will bring you to the Account Information section. Review this information and select Next Step to continue.
Enter payment and all information as requested and select Next Step to complete your enrollment into the payment plan.
Payments are processed on the 5th of each month and will continue until the balance is paid in full. If a credit/debit card is used, a 2.75 % convenience fee, in addition to the enrollment fee, will be assessed.
Automatic bank payment using your checking or savings account
Credit/debit card (MasterCard, Discover and American Express)
Q: When will I receive a bill?
A: For the fall semester, bills are scheduled to be posted online on June 20th. For the spring semester, bills are scheduled to be posted online on November 20th. An email notification will be sent to all registered students when the fall and spring bill is posted online.
A: For the fall semester, bills are due July 15th. For the spring semester, bills are due December 15th. Payment for summer, winter intersession and spring break is due at the time of registration.
With EZpay you can securely pay your bill on-line using your debit or credit card (MasterCard, Discover or American Express) or by electronic check using your checking or savings account.
Login to EZpay at bannerweb.wcsu.edu
You can mail in a check or money order to the Cashier’s Office at 181 White Street, Danbury, CT 06810. Make checks payable to Western Connecticut State University and include your student ID number on the payment. Checks returned for insufficient funds or stop payment will result in a $20 fee and you will be subject to late payment penalties.
Payments can be made at the Cashier’s Office, located in the Old Main building, room 106. The Cashier's Office is open Monday through Friday from 8:00 a.m. to 4:30 p.m.
All credit card payments must be made online; WCSU can no longer accept credit card payments at the Cashier's Office, via fax or phone.
Q. When will my financial aid refund be available?