WCSU Covid-19 Information Fall 2021

Cashier's Office

Refund Policy

General refund policy information

Amounts received in excess of your charges will be refunded, unless restrictions require that excess amounts be returned to the payment source.

  • Refunds cannot be issued until funds are received and credited to your account.
  • Overpayments that result from a check, e-check or cash will be refunded to the student and sent to the student’s mailing address, unless other arrangements are made with the Cashier’s Office. If a student signed up for direct deposit,  refunds will be made via direct deposit. To request a refund of an overpayment on your account, send an email to cashiers@wcsu.edu. A refund cannot be processed until the original check or e-check payment has cleared which typically takes up to ten business days.
  • Credit Card Adjustments (Credit Card Payments) When you pay by credit card and there is an adjustment made to the charges paid, we are required to credit the credit card account used to make the payment. Existing regulations prohibit the University from making a refund to you in cash or check when payment was made with your credit card. To request a refund of an overpayment on your account, please contact the Cashier’s Office at cashiers@wcsu.edu or (203) 837-8381.
  • Financial Aid Refunds: The University cannot disburse your financial aid onto your account until the funds are received by the university. Once received, the funds will be disbursed onto your account within three business days. Any excess financial aid will be refunded to you within ten business days of being disbursed onto your account. Students will receive an email notification to their WestConn email when their financial aid check has been issued and available for pick up. If you do not receive your financial aid refund within that time period, please contact the Cashier’s Office at cashiers@wcsu.edu or (203) 837-8381.

 

  • Checks Issued in Error:  In the event that the Bursar’s Office issues you a refund check or via direct deposit in error, the University reserves the right to reclaim such funds.

refund policy for full-time students

In order to receive a credit on your tuition and fee bill, students must formally withdraw with the Registrar’s Office or Graduate Office and within the timeframe as noted below. Non-attendance of classes does not entitle students to a credit on their bill.

Tuition and Fees – Fall and Spring Semester

  • Upon withdrawal from the University up to , but not including, the first day of the term, as defined by the published university calendar, 100% of the term charges will be cancelled .
  • 90% of the term charges will be cancelled during the first week of the term.
  • 60% of the term charges will be cancelled during the second week of the term.
  • 40% of the term charges will be cancelled during the third and fourth weeks of the term.
  • No cancellation of charges after the fourth week of the term.

$200.00 Confirmation Deposit (Binder Fee)

  • Non-refundable

$250.00 Housing Deposit

  • Non-refundable

Housing Fees – Fall and Spring Semester
Students who withdraw from the University:

  • Upon withdrawal from the University, the housing refund will mirror the University refund policy for tuition and fees:
  • 100% of the term charges will be cancelled upon withdrawal from the University up to, but not including, the first day of the term, as defined by the published university calendar.
  • 90% of the term charges will be cancelled during the first week of the term.
  • 60% of the term charges will be cancelled during the second week of the term.
  • 40% of the term charges will be cancelled during the third and fourth weeks of the term.
  • No cancellation of charges after the fourth week of the term.

Students, who remain enrolled, but withdraw from university housing:

  • Upon withdrawal from University housing up to and including June 30, 100% of the housing charges, less the housing deposit, will be removed from the student’s account.
  • No cancellation of charges for students who withdraw from housing on or after July 1 (academic year) or December 1 (spring term – for those students who plan to enter housing for the first time in spring) unless otherwise approved through a review process to be established by each university.

Housing Contract Cancellation

A. Students who wish to cancel their Housing Contract/Assignment must do so in writing by adhering to the Housing Withdrawal process for their respective University.

B. Students who request to cancel their Housing Contract/Assignment will be released for the following reasons:

  • The student is participating in an internship, co-op, student abroad, student teaching, or other academic obligation that reduces or eliminates the need for on-campus housing.
  • The student has medical reasons for the cancellation that are verified by the appropriate university department.
  • The student has graduated from the University before the end of the contract period.
  • The student is academically suspended before the end of the contract period.
  • The student has officially withdrawn, or taken an official leave of absence, from the University.

C. Students who request a Housing Contract Cancellation for reasons other than those noted in Section B will have their Housing Cancellation request reviewed through a process to be established by each    University.

D. Students who are approved to have their Housing Contract cancelled for reasons other than those noted in section B, will forfeit the Housing Deposit that they have paid if their cancellation is before or during their initial contracted term of occupancy.

E. Students who are not approved to have their Housing Contract cancelled shall remain responsible for the fees associated with the duration of their Housing Contract and retain the right to occupy their assigned room.

F. Students who have their Housing Contract cancelled for the convenience of the university will not be required to pay any housing fee associated with the contract period.

G. Students who have their Housing Contract cancelled for judicial/disciplinary reasons will be responsible for paying for the duration of the semester in which their contract was cancelled and are not entitled to a refund.

Withdrawal and Cancellation Information

Students who no longer want to live in University housing are required to fill out a Housing Contract Cancellation Request form. To download the form please visit the Housing Office’s website at: https://www.wcsu.edu/housing/forms-2.

Meal Plan

  • Refundable, on a daily prorated basis, upon withdrawal from university housing or the University. Full weeks will be used to be prorated.

refund policy for part-time students

In order to receive a credit on your tuition and fee bill, students must formally withdraw with the Registrar’s Office or Graduate Office and within the timeframe as noted below. Non-attendance of classes does not entitle students to a credit on their bill.

All terms, courses eight weeks or greater in length:

  • 100% of refundable term charges will be cancelled during the first week of the term;
  • 60% of refundable term charges will be cancelled during the second week of the term;
  • 40% of refundable term charges will be cancelled during the third and fourth week of the term;
  • No refund after the fourth week of the term.

 Courses three weeks to seven weeks in length:

  • 100% of refundable term charges will be cancelled during the first 3 calendar days of the term;
  • 60% of refundable term charges will be cancelled during the fourth, fifth and sixth calendar day of the term;
  • 40% of refundable term charges will be cancelled during the seventh, eighth, and ninth calendar day of the term;
  • No cancellation of charges after the ninth calendar day of the term.

 Courses less than three weeks in length:

  • 100% of refundable term charges will be cancelled during the first 2 calendar days of the term;
  • 60% of refundable term charges will be cancelled during the third and fourth calendar day of the term;
  • No cancellation of refundable charges after the fourth day of the term.

The $60 Registration Fee, the $50 online fee are non-refundable only in cases where the university cancels the class.


Refund Policy- WESTCONNect Card- CONNect Cash account

A cardholder may close an account at any time. In order to close an account, a form must be completed and submitted to the WESTCONNect Card Office. There is a $15 administrative fee to close a CONNect Cash account. Refunds will be processed, less any balance owed to the university.

The university reserves the right to keep any balance under $5 on closed or abandoned accounts.

Upon official withdrawal from the university and/or graduation from the university, a refund will be processed automatically.